Philip C.
FBM is a Great Partner
FBM is always communicative and quick to react. We have had a great experience with them so far and look forward to a long partnership!

FBMFulfillment.com isn’t your typical 3PL. We are a fulfillment center built from an e-commerce seller's viewpoint to support other e-commerce sellers. We lived the pain points ourselves—the lost inventory, the insane FBA fees, the "support" tickets that go unanswered, and the total loss of control. So, we built the solution we couldn't find.Located in Jacksonville, Florida, we provide a high-performance logistics hub for brands that value operational excellence and margin protection. We don't just ship boxes; we execute a strategy that keeps your inventory moving and your customers happy.Our Core Services:Multichannel B2C Fulfillment: Seamlessly handling orders from Shopify, TikTok Shop, Walmart, eBay, Etsy, WooCommerce, and more from a single inventory pool.FBA Dripfeed & Replenishment: Avoid Amazon’s low-inventory fees and aged storage surcharges by storing your bulk stock with us and "drip-feeding" exactly what’s needed to FBA.Wholesale & B2B Fulfillment: Expert handling of large-scale retail orders and complex routing guides.Advanced Return Management: Total control over return processing, ensuring defective items never reach new customers.The FBMFulfillment Difference:Actual 2-Day Delivery: We utilize FedEx 2Day service to provide superior, consistent delivery times that often beat FBA Prime’s current inconsistency.Inventory Possession Control: Your stock is never "stuck" in a faceless system. We are asset-based operators, not brokers.Seller-to-Seller Support: We’ve sat in your chair. We understand the urgency of a viral TikTok surge or a Q4 inventory crunch.National Scale, Local Accountability: As a founding member of the Ecommerce Fulfillment Alliance (EFA), we offer national shipping zone savings through a peer-vetted network without the predatory middleman "broker tax."We focus on result-driven performance so you can focus on scaling your brand. No "ghost" warehouses, no hidden referral fees—just direct execution.
Fbmfulfillment (fbmfulfillment.com) has 2 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Philip C.
FBM is always communicative and quick to react. We have had a great experience with them so far and look forward to a long partnership!
Andres D.
John is a knowledgeable and helpful person, and we appreciated his support throughout most of the process. However, it was disappointing and frustrating that he suddenly stopped responding right when the shipment was about to arrive at his warehouse. There was no prior notice or explanation, which left us in a difficult position. This kind of lack of communication is both unprofessional and irresponsible, especially at such a critical stage. I hope everything is okay on his end and that he resolves whatever issue he may be facing—but clients should be informed, not left in the dark. Communication is key in any business relationship.
Response from FbmfulfillmentJun 12, 2026
This was not a good fit for either company. Customer's products were very large, inconsistent (craft) with quality and packaging requiring extensive labor. It was taking 20 minutes to repackage each unit + all new materials. Resources that they were not willing to pay for and became impractical to continue. Hope they found a 3PL that works for their unique situation.