Fast Refund Group specializes in the exclusive recovery of assets from online scams, significantly enhancing your likelihood of reclaiming your funds. Our dedicated and experienced team is committed to assisting you in recovering what rightfully belongs to you, no matter the complexity of your situation. At Fast Refund Group, we prioritize delivering the best service, ensuring honesty and transparency throughout the process. Your case is of utmost importance to us, and we are here to provide you with the necessary information and services to facilitate a dispute effectively. Trust in Fast Refund Group's expertise to navigate the challenges of online scams and secure the return of your money. Count on our team, committed to continuous learning and adaptation to new technologies, to stand by you in the fight against fraudulent activities. Fast Refund Group is your reliable partner in recovering assets from online scams.
Fast Refund Group (fastrefundgroup.com) has 58 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
Also known as
fastrefundgroup.com
Website
fastrefundgroup.com
Category
Investments & Wealth
Location
New York, New York
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 79% of reviews.
Latest
Most recent review: June 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I can’t believe I got scammed again!!!, despite everything have gone through, they couldn’t even just tell me they can’t help me, but still scam me again, they took everything I have been gathering after I was scammed. With all my efforts trying to go back to school!!!, 🥺🥺🥺 and there email stop working the moment they got the money, I have proof of everything including our email conversation, just putting this here so people will see the scam u really are!!!.
SL
scot L.
No response
They Happily took my money. Talked a big game about having a strong case.
Now i cannot get a response. Keep changing case managers. Cannot even get an email or reply. Very disappointed. Do not use these people
Response from Fast Refund GroupDec 16, 2024
Dear scot,
Thank you for your feedback. We cannot locate any records of you as a client of Fast Refund Group. If you believe this is an error, please reach out to us directly.
Best Regards,
Fast Refund Group.
CU
customer
Wesley Wake is a weasel who stole my…
Wesley Wake is a weasel who stole my money fast refund group are scammers who prey on innocent people and then say they have no record of it liars
Response from Fast Refund GroupDec 16, 2024
Dear,
Thank you for your feedback. We cannot locate any records of you as a client of Fast Refund Group. If you believe this is an error, please reach out to us directly.
Best Regards,
Fast Refund Group.
KA
Kamila
Don’t fall for their act
Don’t fall for their act! They are not the big firm they pretend to be, nor do they operate out of NYC. It’s doubtful they even operate out of the US. They will tell you that you have a good chance at recovering your funds in 30-90 days, and charge you a hefty retainer fee (Thousands!) but cannot recover a red cent! 6 months later and I’m not going to see a dime! Their letters to banks and financial institutions are a pitiful attempt and a waste of time! Banks and higher financial institutions do nothing. IC3 does nothing, except document the incident. Even with evidence, there is very little law enforcement can do. Scammers know exactly what they can get away with which is why they are running rampant!
Response from Fast Refund GroupDec 13, 2024
Dear Kamila,
Thank you for sharing your experience. However, we have no record of your case, and you are not listed as one of our clients. We take all feedback seriously and encourage anyone facing difficulties to reach out directly for assistance.
Best Regards,
Fast Refund Group
BC
Best Children's S.
Not fast, No refund
They are neither fast, nor will you get a refund. The positive reviews are part of the scam. I went through 4 representatives. They repeated the same steps for over a year. Then they said “sorry our contract with you is finished, and it’s your fault for slow responses.” Slow responses - after 4 representatives doing the same thing and getting nowhere. They wasted time and more money. Definitely do not trust these scammers
I am a real customer: Mark Morra. Your service representatives had me repeat steps, and I had to do this several times with several different representatives. The process took well over a year despite me complaining about it. There is not a damn thing you guys are going to do about it other than say “thank you for your feedback.” if you really want to prove that you’re not a scam, send my money back that I paid you to waste my time.
Response from Fast Refund GroupDec 6, 2024
Thank you for sharing your feedback. We take all customer concerns seriously, and we're sorry to hear that you had a negative experience. However, after thoroughly reviewing our records, we were unable to locate any account under the name "Best Children's Stories" or a corresponding interaction that matches your description. We are committed to providing excellent service and transparent communication, and it’s concerning to us that we are unable to address your issue directly.
If you are a real customer and have worked with us, we would be happy to look into your case further. We kindly ask you to reach out to our customer service team directly with your details so we can assist you properly.
Please note, we take pride in our great reviews, which reflect the positive experiences of many of our satisfied customers. We are always open to resolving any issues fairly and transparently.
Thank you for your understanding.
JR
Jeanette R.
The group promised a return of my scammed money quickly. I paid $8000 for them to do the work but I have received nothing back. They no longer answer any of my emails after 6 months of failure.
I was scammed out of thousands of AUD by Vortex Traders and contacted Fast Refund Group to see if they could recover my money. I was told it would be easy to recover the money. After 6 months with no money recovered I have been unable to contact them after mid October. They ignore any emails I send to them.
The Fast Refund Group I dealt with said they were located in the USA, not Australia. I can suppy the names of the people I dealt with if necessary.
Response from Fast Refund GroupDec 13, 2024
Dear Jeanette,
We have no record of your case, and you are not listed as one of our clients. We take all feedback seriously and encourage anyone facing difficulties to reach out directly for assistance.
Best Regards,
Fast Refund Group
LR
Lynne R.
This company are scammers just like…
This company are scammers just like Spreadexs that robbed us of $2 millions. We then engages Fast Refund Group and they promised us to recover our money, charged us $28,000 and have not recovered a penny. Service agreement was for 6 months, and six months is not passed yet, but we cannot get in contact with them nor will they answer our e-mails, nor can we get them on the phone. In fact when the agreement was signed Weslley (weasel) Wake gave us written e-mail stating that agreement of service will continue past 6 months until the matter is satisfactory completed or ended by mutual agreement. Yet after 5 1/2 months we have been left to our own devices, they would not do anything for us. Also told us lies at the beginning that they will perform recovery of our funds, then they changed it saying they cannot do this in Australia and we have to do it ourselves, they just gave us some advice. They are the same as scammers. I see that there are similar reviews on the Trust Pilot, and then they deny to know the person as well. We have all documentation regarding our engagement with them so if they say they do not know us they are lying again
Tese people are lying through their noses, they are saying they have no record of me. Here is the proof:
Subject: Bank of China
Date: Fri, 19 Jul 2024 15:43:33 +0800
From: Katarina K katarina(at)fastrefundgroup.com>
To: Lynne Richter
Dear Lynne,
I hope you are well.
I am sending you the letter to the Bank of China.
To send this letter, you need to choose your branch and give them a call to request the email address. This bank does not give the email address to send the complaint in China.
Please check this link to find the needed brench.
Best Regards,
Subject: Couldn't Reach You
Date: Wed, 19 Jun 2024 11:31:04 +0300
From: Sean Herzog sean.h(at)fastrefundgroup.com>
To: Lynne Richter
Subject: FRG
Date: Mon, 10 Jun 2024 08:26:02 +0300
From: Wesley Wake wesley.w(at)fastrefundgroup.com>
To: Lynne Richter
Hi Lynne,
It appears you tried calling us before working hours?
Is there something you'd like to discuss with either Sean or I?
Best wishes
Hi Lynne,
I tried calling you but no one answered, email me when you're available.
Regards,
Subject: Re: Spreadexs Ledger shown the bank transfer correcting errors and friend From China money bank statement
Date: Fri, 31 May 2024 12:19:10 +0300
From: Sean Herzog sean.h(at)fastrefundgroup.com>
To: Lynne Richter
Thanks, I'll look into it.
Subject: Re: Fwd: Fwd: Succeed6511.05 usd $10000for CRAIG JAson Lansdowne HSBC from China bank Transfer 29/3/24, received 3/4/24
Date: Wed, 29 May 2024 18:03:01 +0300
From: Wesley Wake wesley.w(at)fastrefundgroup.com>
To: Lynne Richter
Hi Lynne,
I can confirm Sean and I have received everything. Thank you for being so efficient and urgent. Please don’t forget to send a screen shot of the next payment, I will contact you tomorrow as scheduled.
Best wishes,
These people are such a liars. I have umpteen numbers of correspondence with these scammers and receipts of money sent etc, Now they would not even answer my mail or phone calls, They are just as bad as scammers. I was very angry when I saw that Fast Refund Group denied that I was their customer! Not only am I their customer, I have been calling them all the time, since I signed the mutual agreement 27/05/2024.then The legal information they provided about the supervision of AFCA in Australia is wrong.I have sent two times letters to fast Refound group customer support section, no response to me either, I worked out now, they are scammer too. I don’t believe the any positive Reviews. They are lies, I have all the evidence.
Response from Fast Refund GroupDec 13, 2024
Dear Lynne,
Thank you for sharing your experience. However, we have no record of your case, and you are not listed as one of our clients. We take all feedback seriously and encourage anyone facing difficulties to reach out directly for assistance.
Best Regards,
Fast Refund Group
JO
john
Fast Refund Group does not respond to…
Fast Refund Group does not respond to my emails. They claim to work on getting back my lost money. I don’t see anything happening. All their letters got refused straight and directly.
To me Fast refund group seems very suspicious and i doubt their legitimacy.
I guess it was a very stupid move to pay them nearly 6000 dollars, since i could use them very well at this point.
(Yes, you have records, and your response is bullshit)
Response from Fast Refund GroupDec 13, 2024
Dear john,
Thank you for sharing your experience. However, we have no record of your case, and you are not listed as one of our clients. We take all feedback seriously and encourage anyone facing difficulties to reach out directly for assistance.
Best Regards,
Fast Refund Group