FascinationsReviews of fascinations.net

Package was damaged and no return policy.

The product damaged my phallus and the company due to health concerns and customer care doesn't actually care about me the consumer. I will never be using this company ever again!

I placed an order. Within five minutes I called customer service line to change the order. Called right back, left a message. Called 2 to 3 times the next day left messages again nobody got back to me ever. In between those times I tried to email customer service. One of my emails came back undeliverable. Finally got a hold of customer service on the site chat. And was told I could not change it because it had already been shipped. The order was not even 12 hours old. Paid for expedited shipping. Did not receive item within the shipping time I paid for.

If lingerie is not returnable how is one supposed to order online to try on. I understand this policy, however, there should be a confirmation that one understands this. Now I have 3 expensive pieces I can not do anything with.

we purchased a vibrator and it does not work we are leaving on vacation and are not able to use it now. We purchased a Gender X Our undie Vibe-Black Item # GX-RS-9079

Shipping problems ,they say address was not complete BS .now they can't shjp it till I send more money to them. 17 cents is all that's holding it up .all credit cards won't go through there system BS, Data love it.

My package was not actually delivered to my address and customer service has not responded to the email that I sent about it.

I am still waiting on delivery; spent extra for expedited delivery.