Awful product made cheaply in china . Support from customer service is zero. This product is a con . No one can get cellulite free skin with this thing it takes diet and massage with gentle hands using mild manual lymph drainage , not this dangerous tool .
CU
customer
Cheap Chinese plastic crap that breaks…
Cheap Chinese plastic crap that breaks after a few uses and they have the nerve to charge Astronomical prices! I asked for a refund because I did not want more of the same rubbish and they just ignored this request and sent a new one, I don’t want it! I want my hard earned menu back! This only thing this woman is a guru at is marketing and lying and falsifying evidence and supposed “scientific studies” It’s also blatantly obvious she has had cosmetic work done and claims it’s the result of her “fascia blaster”. What rubbish. Ask any plastic surgeon and they will verify it. They have the worst customer service and charged more in freight than the actual products themselves, they are clearly making a profit from shipping. Anyone who calls themselves a “guru” is nothing more than a scam artist. Their refund policy is a total farce and this woman should be put out of business and her lies and deceit stopped immediately
SW
Stephanie W.
Photoshop?
Just realizing these products really don’t work for everyone and I’m wondering if many of the pictures in the Facebook groups might be photoshopped. I’ve been blasting regularly for several months with literally zero changes. I emailed the coaches for support. Their reply was that I had a jammed hip (and they neglected to help me figure out a routine that might work for me). When I asked for clarification, they replied with the customer satisfaction survey…so I’m guessing they were done speaking with me. Since I received no help there, I decided to ask the Facebook group and my POST WAS DENIED!! I’ve probably spent close to $1000 on products over the past five months. So frustrated. Hopefully I don’t get sued!
JM
Jennifer M.
Shady company: they have no customer service phone…
They have no customer service phone number!
You cannot resolve any issue except via email!
Ridiculous.
My order was stolen, so they kindly offered to send a new set (I paid $450 for the set)
I only needed to pay for shipping
They sent me an invoice which I was told to pay online, which I cannot pay online
I cannot pay the invoice because every time I try to do so the product shows "sold out"
I've asked for a phone number to call 4x and have never been given a phone number.
After spending hours going back and forth over many weeks, I asked for a refund. I was told that since this product was marked "shipped" they would not issue a refund.
Shady.
I do not recommend ordering from this company, no matter how much you want the product.
Very unprofessional.
Do not deal with this company whatsoever.
ST
Stacey
Scam
Scam! So harmful ! So much damage after the inflammation goes down. Ashley Black should be stopped!
DP
Dawn P.
I received the product and it was…
I received the product and it was broken within three uses. Terrible customer support.. lots of forms and no phone numbers to talk to a representative.
EP
Erin P.
The ABSOLUTE WORST ~ I bought one of…
The ABSOLUTE WORST ~ I bought one of these, and within a few weeks, it broke, it was cheaply made in China, and when I submitted a claim, they made me take all sorts of pictures, a total waste of my time, but I was intent on getting it replaced....so after jumping through hoops, no one ever contacted me, when I wrote back, they said I needed to print a special form, take more pictures with the form in the background.....RIDICULOUS! Ashley Black is not a trustworthy business person. Anyone who doesn't allow comments on their instagram ads, is not to be trusted, because clearly she is afraid of what people have to say. Her shipping prices are a total scam too, by the time you get the product in your cart, you realize you are paying a super inflated price once the shipping gets added on. These are just cheap fascia tools made in China, that you can get anywhere on Amazon for a fraction of the price. Oh, and I bought her "serum" and the plastic squeeze tube was broken, so I can barely get it to come out of the glass jar, that's about right for Ashley Black and her sub-par products, and inferior customer service.
BP
Bp
Terrible service
Terrible customer service. They never return emails. They don’t give full credit back when making a return like their return policy states, and I never used it the product.