Julia H.
Last minute flight
I had an emergency and had to get to Atlanta From philly in 24 hrs, so i booked a flight but the airlines rejected pmt because the name of passenger was not same as name on credit card. When I called back, your Rep katie Frey(852) not only found me a flight to leave in the next 5 hours, she took the time to get cc approved, and I was able to make the trip and take care of the emergency. I have never had a customer service rep take the time and really put in effort to help me out. Katie is an A+ rep and you need more like her.
Response from FareowlSep 19, 2023
Thank you for your feedback.


