FannieyReviews of fanniey.com

This company advertises hassel free returns but ignore any request to do so. I disputed with paypal and am still waiting for a resolution. The quality of the shoes is very poor. All plastic. They offered a partial refund which is not acceptable. Do not do business with them.

Took 2 weeks to get the shoes. Shoe sizes are larger than normal. Only way to try and conduct the return process is through their website and submit an email. Submitted 3 times, never received a response. They have a 14 day return policy. Of course, by the time you get the shoes, the 14 days are up. Poorest of customer service I've seen in a life time.

Should have come here 1st before buying their shoes! Arrived in about 3 weeks and were a half a size too small. Arch support inserts almost non-existent. (Another reviewer on here described them as "less than panty liners" ) They are about right! They offered me a 30% ($15) refund. Then ghosted me. I paid with Pay-Pal and currently have an open dispute against this company with them. We'll see how that goes.

The items took forever to arrive. The insoles were not anything like the representation on their web site, look more like a panty liner. Over all a bad choice. When i complained this was there reply....Hello, Thanks for your mail. hope everything is fine. We ship according to your order. We are sorry that you are not satisfied with our product. If you insist on a refund, please note that you will be responsible for the return shipping costs. Because the transportation distance is long and the time is long, the package may be lost on the road. In order to show our sincerity, if you are willing to keep the order as a gift, I will apply for a 60% refund for you as compensation. If you still choose to return, please note: A. Door-to-door pickup is not supported. Cash on delivery is not supported. Express lockers are not supported. B. The package must be in good condition and will not affect secondary sales. If you have any questions, please feel free to contact us at any time. Greeting, Customer service team

company is a scam, BE AWARE you will Never get your money if you try return the junk the calle shoe. you will be sorry if buy frm them, no contact phone numer, no physical address. they are in china so be smart or go ahead experiance the pain

I order 2 pairs of wide shoes with arch supports for my husband. They were not wide and the arch was nonexistent. Per my order confirmation, Order fanniey 613276 it says in writing, · Return guarantee within 30 days · Authentic guarantee They are giving me the run around and say that orders are lost because it is a long way away from the US, and offered me a partial refund. DO NOT buy from this company.

I purchased two pairs of their shoes after all the great marketing and cheap prices. The shoes were supposed to be 10.5EEE. They look like 8's or less. How they could get it so wrong was unbelievable after three weeks waiting for the shoes to be shipped from China. Their marketing said the shoes were coming locally. Obviously, I could not wear the shoes, but gave them to my daughter. Not worth the hassle to return. The interior soles was cheap linen and no leather like a normal shoe. What junk!

The shoes are pure junk. Definitely not worth the money. And the pitch proclaiming that it's the final day of the discount offering is a lie. That language is a constant part of their ad pitch.