Terence G M.
Andy fixed my problem and explained how…
Andy fixed my problem and explained how to use person notes and media. I will call again if I need help.
Response from Family Tree SupportMar 31, 2025
Thank you, Terence.

Tane Innovative Concepts LLC is your trusted partner for expert Family Tree support services. We specialize in providing dedicated, customer-focused assistance to individuals and families who use genealogy software to explore and preserve their family history. Please call us at +1-888-257-3335 to get instant help.At Tane Innovative Concepts LLC, we take pride in helping our customers navigate and troubleshoot a wide range of popular family tree software platforms, including:Family Tree Maker (FTM),Ancestry.com,MyHeritage,RootsMagic,Legacy Family Tree,MacFamilyTree,and Reunion for Mac.Whether you're setting up a new tree, syncing your data, recovering lost information, or resolving software issues, our knowledgeable team is here to make the process easy and stress-free. We’re committed to delivering timely, reliable, and friendly support that you can count on.Tane Innovative Concepts LLC is proud to be a go-to resource for genealogists of all experience levels. Our goal is to make your journey through your family's history smooth and enjoyable, with the technical support you need every step of the way.
Family Tree Support (familytreemakersupport.com) has 207 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Terence G M.
Andy fixed my problem and explained how to use person notes and media. I will call again if I need help.
Response from Family Tree SupportMar 31, 2025
Thank you, Terence.
Jill H.
Andy helped me figure out how to enter 2 different people who had the same name. I learned a new skill about detaching and attaching people with the same name. I chatted my questions, but since it was complicated, he gave me a call and helped me fix the problem.
Response from Family Tree SupportMar 8, 2025
Thank You, Jill. Please call us if you need help with your Family Tree Maker app.
Mary F.
Aj fixed everything for me, I'm happy!
Response from Family Tree SupportMar 8, 2025
Thank you so much, Mary.
Barbara C.
I got all present questions answered. My two family trees were saved. I am very pleased!!!
Response from Family Tree SupportMar 8, 2025
Thank you. Barbara. It was a pleasure working for you. Please call us if you need help with your family tree maker software.
Barbara C.
I got all present questions answered. My two family trees were saved. I am very pleased!!!
Response from Family Tree SupportMar 8, 2025
Thank you. Please call us if you need help with your family tree maker software.
Richard K.
Very responsive and informative
Response from Family Tree SupportMar 1, 2025
Thank You So Much, Richard. Please feel free to call us if you need help with your family tree maker software.
Harold
Thanks to AJ Wilson for all the help in getting Family Tree Maker set up on our new computer. He was very kind and nice.
Response from Family Tree SupportFeb 26, 2025
Thank you, Harold.
Frederick H.
Everything was done
Response from Family Tree SupportFeb 22, 2025
Thank You Frederick