Carol R.
It was marvellous to have ANDY to help…
It was marvellous to have ANDY to help me out. He is such fantastic person. Very knowledgeable and so nice to have as a consultant

Tane Innovative Concepts LLC is your trusted partner for expert Family Tree support services. We specialize in providing dedicated, customer-focused assistance to individuals and families who use genealogy software to explore and preserve their family history. Please call us at +1-888-257-3335 to get instant help.At Tane Innovative Concepts LLC, we take pride in helping our customers navigate and troubleshoot a wide range of popular family tree software platforms, including:Family Tree Maker (FTM),Ancestry.com,MyHeritage,RootsMagic,Legacy Family Tree,MacFamilyTree,and Reunion for Mac.Whether you're setting up a new tree, syncing your data, recovering lost information, or resolving software issues, our knowledgeable team is here to make the process easy and stress-free. We’re committed to delivering timely, reliable, and friendly support that you can count on.Tane Innovative Concepts LLC is proud to be a go-to resource for genealogists of all experience levels. Our goal is to make your journey through your family's history smooth and enjoyable, with the technical support you need every step of the way.
Family Tree Support (familytreemakersupport.com) has 207 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Carol R.
It was marvellous to have ANDY to help me out. He is such fantastic person. Very knowledgeable and so nice to have as a consultant
Cindy
Very Helpful, fast and easy
Response from Family Tree SupportMay 14, 2025
Thank you, Cindy. Please call us again if you need help with your Family Tree Maker 2024.
Bruce B.
Agent was knowledgeable and friendly and quickly solved my issue
Response from Family Tree SupportMay 14, 2025
Thank you, Bruce. Please call us again if you need help with your Family Tree Maker 2024.
Mike N.
Technical support was perfect and easy to work with. AJ Wilson was perfect and easy to understand. AJ explained all the necessary information that made the transition perfect.
Response from Family Tree SupportMay 14, 2025
Thank you, Mike. Aj is one of the best tech for Family Tree Maker.
customer
Very helpful... and I need help. New PC using windows 11 is confusing and was worried setup would take forever but tech was fast and the instructions very clear- thankyou!
Jim C.
Thanks to AJ for helping me greatly in solving relink issue.
Joe
AJ did a great job setting up my family tree maker and my ancestry account. Thank you Joe Tubbs
Jay R.
I got quick service for my printer from family tree support.