Family Tree Support Reviews | Read Customer Reviews of familytreemakersupport.com

Family Tree SupportReviews of familytreemakersupport.com

4.9207 reviews
Kids & Family
11008 County Road 2464, Terrell, Texas

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Family Tree Support

About Family Tree Support

Tane Innovative Concepts LLC is your trusted partner for expert Family Tree support services. We specialize in providing dedicated, customer-focused assistance to individuals and families who use genealogy software to explore and preserve their family history. Please call us at +1-888-257-3335 to get instant help.At Tane Innovative Concepts LLC, we take pride in helping our customers navigate and troubleshoot a wide range of popular family tree software platforms, including:Family Tree Maker (FTM),Ancestry.com,MyHeritage,RootsMagic,Legacy Family Tree,MacFamilyTree,and Reunion for Mac.Whether you're setting up a new tree, syncing your data, recovering lost information, or resolving software issues, our knowledgeable team is here to make the process easy and stress-free. We’re committed to delivering timely, reliable, and friendly support that you can count on.Tane Innovative Concepts LLC is proud to be a go-to resource for genealogists of all experience levels. Our goal is to make your journey through your family's history smooth and enjoyable, with the technical support you need every step of the way.

Family Tree Support (familytreemakersupport.com) has 207 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.

Also known as: familytreemakersupport.com
Website: familytreemakersupport.com
Category: Kids & Family
Location: Terrell, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 78% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Family Tree Support reviews

Showing 197 reviews with 5 stars · Clear filters

REBECCA R D.
Oct 9, 2023
AJ WAS VERY HELPFUL
AJ WAS VERY HELPFUL
Response from Family Tree SupportOct 16, 2023
Thank you so much. Your review will help us grow. Please call us at +1-888-299-3207 to get instant help for all your genealogy needs.
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Doris H.
Oct 7, 2023
A.J has done an outstanding job in…
A.J has done an outstanding job in getting my files converted to this new version of FTM.
Response from Family Tree SupportOct 16, 2023
Thank you so much. Your review will help us grow. Please call us at +1-888-299-3207 to get instant help for all your genealogy needs.
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Mike S.
Oct 6, 2023
the help i got was more than i expected…
the help i got was more than i expected very good help thank you
Response from Family Tree SupportOct 16, 2023
Thank you so much. Your review will help us grow. Please call us at +1-888-299-3207 to get instant help for all your genealogy needs.
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John S.
Oct 5, 2023
AJ was complete and efficient
AJ was complete and efficient. I would turn to him for any FT problems I encounter.
Response from Family Tree SupportOct 16, 2023
Thank you so much. Your review will help us grow. Please call us at +1-888-299-3207 to get instant help for all your genealogy needs.
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Terry R.
Oct 4, 2023
From the short time experience it…
From the short time experience it appears that the program is installed and working.
Response from Family Tree SupportOct 16, 2023
Thank you so much. Your review will help us grow. Please call us at +1-888-299-3207 to get instant help for all your genealogy needs.
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Nancy B. S.
Oct 3, 2023
Your company has a 10 Star technician
Your company has a 10 Star technician, Nova Henderson. He saved a precious piece of material for me. My published Family Book, which I thought I had lost forever.
Response from Family Tree SupportOct 16, 2023
Thank you so much. Your review will help us grow. Please call us at +1-888-299-3207 to get instant help for all your genealogy needs.
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AIR
Oct 2, 2023
I had complete answers on my computer
I had complete answers to my questions which were many and information about contacting FTM for assistance and for using the various icons on my computer. AJ was my techie.
Response from Family Tree SupportOct 16, 2023
Thank you so much. Your review will help us grow. Please call us at +1-888-299-3207 to get instant help for all your genealogy needs.
Report
Solna W.
Oct 1, 2023
Andy is an asset to this company
Andy is an asset to this company. Working with him on Ancestry and Family Tree maker has been a pleasurable experience and sooo helpful !!
Response from Family Tree SupportOct 16, 2023
Thank you so much. Your review will help us grow. Please call us at +1-888-299-3207 to get instant help for all your genealogy needs.
Report