crystal W.
If I could give negative 8000 stars ⭐️…
If I could give negative 8000 stars ⭐️ I would.. This company seems to be a legit company when you 1st contact them-they seem so nice and willing to assist you with the transport of your vehicle.. I first started working with Alvin - He quoted $1250 to pick up a SUV in West Washington state and delivery to Oklahoma.. Seemed like a ok quote not the cheapest or highest- So I booked 1/3/23 -$150.00- deposit Biggest mistake ever.. First I was told they would pick my vehicle up on a certain day- then their was a problem with the trailer hitch with the carrier - so no pickup and then another date was scheduled then there was weather issues- so no pickup then I requested a refund for my deposit - was tired was being yank around and the “owner” David called me and apologized for the delays and he would do all he could to get my car home. So I gave them another chance. David claimed he book a A+ carrier and he promised the pickup would happen and the driver was gonna call to confirm the pickup - So the driver did call and confirm the date and the next day he called back and says they can’t come due to weather. I’m sorry this was long winded but if you don’t get anything from this - DON’T USE FALCON AUTO TRANSPORT.. Dont waist your time.. BEWARE-You’ve BEEN WARNED!!! **** update**** My SUV was finally picked up and is now home safe.. 1/26/23
Response from Falcon Logistics LLC (Dover, DE 19904)Jan 31, 2023
Hello Ms. Crystal, We apologize for the delay and the confusion that happened. Its really not a very usual thing for us as we make sure that every customer is served with utmost quality of service. We still tried our best and we got your vehicle delivered, I am happy about that. We really didn't want to lose you as a customer. We learn from our mistakes and thank you for your feedback. Thanks again!