fairdesk.comReviews of fairdesk.com

Response from fairdesk.comMar 10, 2024

Dear Sir/Madam, sorry for the inconvenience you encountered. If something went wrong with your withdrawal, please feel free to contact us. If you account is detected as a case of multi-account, it will affect your KYC verification and withdrawal. We can help you report your issue to our risk control team to review and ask if there is a solution.

Response from fairdesk.comJan 17, 2024

We apologize for any inconvenience caused to you. Our Fairdesk team has been closely monitoring user feedback about stop-loss issues Please kindly contact our support team via email with your Fairdesk UID and order information. We will effectively provide our users with a solution. If it is due to our trading system, we will actively refund users because we value our users' trust and support and protect users' assets.

Response from fairdesk.comFeb 19, 2024

Dear Sir, thank you for reaching out to us. Regarding the withdrawal fee for cryptocurrencies, it is clearly stated on our website and withdrawal page and our support team has been explained multiple times. The withdrawal fee is fixed, so regardless of the amount of Bitcoin you withdraw, the fee remains at 0.0007 BTC, so when you withdrew $50 in btc, you received $19. We kindly recommend you join our VIP to enjoy withdrawal fee discount.

Response from fairdesk.comDec 27, 2023

Dear sir/madam, some users from certain regions/countries may confront unsatisfactory KYC application. We truly apologize for any inconvenience this may cause. If there are any changes to our user eligibility criteria later, we will be sure to inform you via Fairdesk official email. Please kindly pay close attention.

Response from fairdesk.comDec 23, 2023

Dear Fairdesk user, thank you for patiently waiting. We have developed account removal function. Please don’t hesitate to contact our support team so we can promptly help you!

Response from fairdesk.comDec 10, 2023

Dear Sir/Madam, thanks for your commendation. If something wrong with your withdrawal, please feel free to contact Fairdesk Support Team. We will help you check the reason why you can't withdraw money and provide an effective solution.

Response from fairdesk.comDec 10, 2023

Dear AD Crypto, sorry for the inconvenience caused to you. If something went wrong with your withdrawal, please feel free to contact us. If you account is detected as multi-account and can't withdraw money now, we will arrange the specific time and date for you to withdraw money so you can receive an email notification sent by [email protected]

Response from fairdesk.comDec 10, 2023

Dear SliverAG, sorry for the inconvenience caused to you. We will improve our user experience and product to provide a better trading environment. If you have loss due to our trading system, we have been actively refund users.