ann T.
Nothing but problems with no customer service
This is the absolute worst program I have encountered. Customer service is non-existent. I am so sorry that the archdiocese of Louisville ever acquired this.
FACTS is the nation’s leading provider of tuition management, grant and aid assessment and school payment processing for private and faith-based schools.
FACTS Management (factsmgt.com) has 2 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
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2 approved reviews, newest moderated first
ann T.
This is the absolute worst program I have encountered. Customer service is non-existent. I am so sorry that the archdiocese of Louisville ever acquired this.
Noel D.
Lots of features but often buggy and unreliable. The site was down most of today and has had outages with their parent alert systems twice when our school tried to notify families about emergency closures. It’s extremely concerning that a tool that schools rely on for so much can’t be relied upon.