f150leds.comReviews of f150leds.com

I placed an order with f150leds.com on April 3rd, 2025, and was initially informed that the item was backordered with an estimated shipping date of April 15th. After not receiving any updates, I contacted the company around April 23rd. Their responses were brief, and I was informed of further delays. My order finally arrived approximately six weeks after the initial order date. Upon receiving the product and having it inspected by a technician, it was discovered to be incorrect. I then requested a full refund, explaining that I shouldn't incur additional technician fees due to their error. While the company offered a refund for the product itself, they refused to refund the original shipping costs. Although the shipping fee is a minor expense, the entire transaction has been a significantly negative experience due to the initial delays, lack of proactive communication, and ultimately receiving the wrong product. I cannot prove it but, in my opinion, they sent the wrong product on purpose. Furthermore, it is of the technician's opinion the product is of questionable quality his opinion not mine, so buyer beware. I have emails that back up the dates and times of this review.

Purchased Raptor grill lights, side vent lights and plug and play harness. Installed plug and play harness, tested lights with harness installed and everything worked fine Installed grill lights and side vent lights, connected to wire harness and nothing. Took everything apart, checked all wires and connectors, rewired and still nothing. Took apart again and used the supplied t-connectors and everything worked fine. Apparently plug and play harness not what it's supposed to be!

Absolute trash company. Horrible customer service and offered no help for misleading description of lighting.

BEWARE of this company. LEDs started to fail right away, ultimately 100% of the kit I purchased failed. The last ones were just over a year and they refused to send new ones. Only offered me a discount to buy MORE of their defective product.

Bought running board lights Pure garbage Breaks fast. You won’t get a year out of them. You will be lucky if you get 4 months of use. Don’t buy this junk

I purchased a F150 Side Vent LED Lighting kit. It didn't fit and when I tried to return it I was informed they don't refund sales tax. Also, they charge a 15% restocking fee. None of this is disclosed prior to purchase. Seems like terrible customer service and a horrible return policy. They talk about great customer service and it is the polar opposite. I have no issue paying for a premium experience, but they don't offer it. You can't even talk to a person.

Sent us a defective kit . We requested a new one . Week later we’re told there thought they shipped it but didn’t . Feel better burning money at this point tense my 80 k truck has half ass working led lights in it and a company that don’t back their products . So a kit that was ordered a month ago is still not here and operating in my truck …. But you all got paid . Crap customer service

Terrible customer service and horrible return policy. They talk about going the extra mile for the customer. Couldn't be farther from the truth. Customer service actually stopped responding to my emails after I asked for a refund for a defective part they sent.