ezTaxReturnReviews of eztaxreturn.com

Charged me $40 four times just to not even let me file my taxes. Best part is you can’t even write to support.

Absolutely the WORST tax service ever! I filed yesterday and keep getting contradictory emails telling me my federal return was rejected and to refile. Then I get an email telling me it was filed. Then they tell me it was rejected. No customer service option. I will never use them again. DO NOT USE THIS SERVICE!

I'd recommend not using it: Costumer service is non existent . Avoid having some bad time and use another service, even if more expensive.

I have used them for 4 years with good results. HOWEVER, this year was not good. I did a couple of preliminary inputs of my data to know what to expect for my return. Due to life circumstances, I didn’t get back to it as quickly as I planned to file. Within a week, my status changed from eligible to file free with them to not eligible. None of my data was changed from previous input. No explanation on why that changed. Just AGI was too much! Really? A senior citizen on a fixed income? They raised the bar on that so I ended up paying $35 plus tax to get a return of under $20! Went to other sites, and got same popup. Too much AGI. I blame the administration with their fingers in everything precious to the American people. But a timely heads up would have been appreciated.

I regret that I done my taxes with EZ tax. Very refused to accept phone calls from United States every time I'm trying to reach them they keep sending me the same information it's not relevant what I'm looking for. I have a 11 years old. I have no money. I have put in my 2023 information what is going on I want to restart my tags were terror attacks again. EZ tax I regret doing my taxes with this company now. I need to file complaints on this company. And company for United States don't accept phone calls what kind of s*** is that.

Warning DO NOT USE EZTAXRETURN Yes - it may be free, but that is the only good thing about it. I just tried their software because the 'free' service I used last year now wants to charge me $50 for the same tax return forms as the previous year. Here is what happened: -entered all our personal info, income, expenses etc. without any issues -Their 'Federal Bottom Line' page indicated a tax due over $1200 more than what it should have been! - clicked on the 'why' beside that incorrect number and it brought up the Qualified Dividends and Capital Gains worksheet which shows your total tax due on line 25. The number there was correct, but the software puts in a number that was over $1200 more than the number from the worksheet. This was flat out wrong and I used 2 other services to confirm that it was wrong. So, you get to file for free, but this inferior software will cost you hundreds if not thousand in tax due. In my case over $1100 Also, their software compute the overage we had through the Healthcare marketplace -guessing this would be a HUGE red flag to set you up for a potential audit.

I will Never use this company again. I filed my taxes forgot to include a W2 but, I’d just wait until I receive my refund and then go back and Amend my taxes. Wrong! There’s no amend link on my homepage. I logged out and hit the link to amend for $9.95. All it did was have me sign back in and still no link to Amend! This is by far the worse tax service I’ve ever used!!! Update: I just received an email stating, I can now amend my taxes for a $20 fee! I’ve Never paid to amend my taxes! This is ridiculous!

Terrible customer service. I asked a question while filing out my return. It took 7 hours for a return message that said we cannot help. While waiting for their response I totally completed and filled my return with TurboTax. It figures that the IRS would promote this company. They are both incompetent losers