Consumer
Scammers and Scumbags
Scammers and Scumbags! They have ditched “National Website Designers” and are going under a new name: EZ ONLINE SHOP” Professional Website Design Company” same scumbags! Cost me £600 for a website that lasted 1-year! Had very limited knowledge of website design, so needed help for them to create me a simple website, put it online. After discussing the process with me, I submitted designs, logo, text and domine name etc. I specifically asked whether this was the TOTAL cost, which was confirmed and I had complete control of the website and 2-year registered domain name. But then once website was near finished, they demanded more money from me for something called Hosting?..... that had never been discussed with me prior. The additional cost was £600 for 3-years this was the cheapest option! Double the cost of the website. If I had known that, I would never have started project with them in the first place. I demanded a full refund or the files to my website, which they declined. We settled on £300 for 3-years hosting (to put your site on the web, basically) Lasted 1-year: Problem after problem • Offline multiple times • Changed email provider, didn’t informing me-getting no emails! • Changed company name- didn’t informing me! • Can only contact them through WhatsApp! • No Phone number or contact details? • No customer Service • Only take payment via Bank Transfer? (Red Flag) After 1-year, website goes offline. When I asked them to look into it, I’m informed Domain Name needs renewing @ £125 for 2-years. Discovered they had only registered the Domain Name for 1-year and not 2 which I had paid for! (probably got that 1st year free anyway) When I showed them a copy of the invoice, said they would renew it, surprise, surprise, has not been renewed, now getting no response from them!!!! I can’t renew it, as they have registered it. Scammers. Avoid at all costs!!!