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Eyekeeper (eyekeeper.com) has 720 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Vision & Hearing · Pittsburgh, Pennsylvania
Excellent
Vision & Hearing · Allentown, Pennsylvania
Excellent
Vision & Hearing · Bangor, Pennsylvania
Great
Vision & Hearing · Bristol, Pennsylvania
Great
Showing 109 reviews with 1 star · Clear filters
Efren P.
it’s prescriptive i thought it was just the blue light but i put them on and my vision was blurry
Response from EyekeeperOct 17, 2025
Dear Customer We apologise for the unpleasant shopping experience. We have contacted you via email to communicate with you about this issue. You can also contact us by email [email protected]. We look forward to your reply. Have a nice day! Kind regards, EYEKEEPER
Catherine T.
Never received my order, but I did get a refund
Response from EyekeeperOct 17, 2025
Dear Customer We apologise for the unpleasant shopping experience. Thank you very much for your feedback. We will strive to improve and enhance customer satisfaction. If you encounter any issues, you can also contact us by email [email protected]. Have a nice day! Kind regards, EYEKEEPER
DENATALE/NEILROBERT
I never received the glasses that I ordered. The shipping company that Eyekeeper uses is terrible, they failed to leave my order twice after repeated calls to them and lots of my time, I've given up. I even tried calling Eyekeeper customer service and couldn't reach anyone, I'm very unhappy and disappointed with Eyekeeper and the shipping service Eyekeeper uses
Response from EyekeeperOct 17, 2025
Dear Customer We apologise for the unpleasant shopping experience. We have contacted you via email to communicate with you about this issue. You can also contact us by email [email protected]. We look forward to your reply. Have a nice day! Kind regards, EYEKEEPER
MON KHANT Y.
I won’t even talk about the frame, but the quality of the lenses that an optician made is terrible.
Response from EyekeeperOct 13, 2025
Dear Customer We apologise for the unpleasant shopping experience. We will contact you via email to communicate with you about this issue within a few days. You can also contact us by email [email protected]. We look forward to your reply. Have a nice day! Kind regards, EYEKEEPER
Olivier C.
Lunettes en plastiques complètement nulles
Response from EyekeeperOct 13, 2025
Dear Customer We apologise for the unpleasant shopping experience. Thank you very much for your feedback. We will work even harder to optimize and improve our products to make them better. If you encounter any issues, you can also contact us by email [email protected]. Have a nice day! Kind regards, EYEKEEPER
Lyn O.
The frames were much thicker looking than the pictures. I dont seem to be able to see through the glasses as well as my current glasses of the same strength. I will only be wearing these glasses in an emergency
Response from EyekeeperOct 13, 2025
Dear Customer We apologise for the unpleasant shopping experience. We have contacted you via email to communicate with you about this issue. You can also contact us by email [email protected]. We look forward to your reply. Have a nice day! Kind regards, EYEKEEPER
Claire
6 pairs of glasses purchased a month ago and every pair of them a piece broke off inside the arm of the glasses near the hinge and the glasses are not fit for purpose
Response from EyekeeperOct 7, 2025
Dear Customer We apologise for the unpleasant shopping experience. We have contacted you via email to communicate with you about this issue. You can also contact us by email [email protected]. We look forward to your reply. Have a nice day! Kind regards, EYEKEEPER
Chris
It turned out to be a weak product.
Response from EyekeeperOct 7, 2025
Dear Customer We apologise for the unpleasant shopping experience. We have contacted you via email to communicate with you about this issue. You can also contact us by email [email protected]. We look forward to your reply. Have a nice day! Kind regards, EYEKEEPER