Daniel B.
Clip-on sunglasses are garbage
I ordered a set of 3 clip-on sunglasses, specifying the shape and size of my glasses. When they arrived, I discovered that the overall width of the clip-ons were too wide to make contact with each side of my glasses. So, there is no way to make them work. When I advised their support team of this issue asking for a refund, I was advised that I would have to pay shipping (with a tracking number) to begin the refund process. While I have no problem waiting until they confirm receipt of the return, I do not feel I should pay for shipping when the problem is 100% due to an inferior product. In addition, the clip-ons themselves are extremely lightweight and flimsy at best. I am still in the process of trying to get them to accept responsibility and to agree to pay for shipping if they want these inferior clip-ons returned, as they are absolutely useless to me.
Response from EyekeeperNov 24, 2025
Dear Customer, We apologise for the unpleasant shopping experience. We have contacted you via email to communicate with you about this issue. You can also contact us by email [email protected]. We look forward to your reply. Have a nice day! Kind regards, EYEKEEPER