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Eyekeeper (eyekeeper.com) has 720 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Vision & Hearing · Pittsburgh, Pennsylvania
Excellent
Vision & Hearing · Allentown, Pennsylvania
Excellent
Vision & Hearing · Bangor, Pennsylvania
Great
Vision & Hearing · Bristol, Pennsylvania
Great
Showing 34 reviews with 2 stars · Clear filters
Liz P.
Still awaiting mine. No acknowledgment no updates
Response from EyekeeperDec 29, 2025
Dear Customer, Could you please provide your order number? You can also contact us by email [email protected]. We will check your order details. Kind regards, EYEKEEPER
Debra C.
I absolutely love these packs of 6 glasses & they usually last a long time but twice now the option was limited to the screwless ones which, of which on the first order,( the problem being that they became very loose & fall off) I put it down to something that I must be doing or a bad batch but unfortunately after 2-4 weeks after purchase of a 2nd pack of 6, despite alternating them have become too loose again & are unwearable. I am at home every day & I really look after these glasses and use them only for reading. I usually purchase 1x set of 6 per year roughly & have been doing so for a number of years, however I’ve already purchased 12x pair and am down to 2 pairs that are still useable. It’s really disappointing. I will however only purchase the metal screw types in the future.
Response from EyekeeperNov 6, 2025
Dear Customer, We apologise for the unpleasant shopping experience. We have contacted you via email to communicate with you about this issue. You can also contact us by email [email protected]. We look forward to your reply. Have a nice day! Kind regards, EYEKEEPER
David P.
Glasses strength is not right and vision is not clear and i am quite uncomfortable with the glasses. I absolutely cannot use these and I believe the prescription i asked for is WAY off.
Response from EyekeeperNov 5, 2025
Dear Customer, We apologise for the unpleasant shopping experience. We have contacted you via email to communicate with you about this issue. You can also contact us by email [email protected]. We look forward to your reply. Have a nice day! Kind regards, EYEKEEPER
Anthony D.
I sent my eye prescription along the glasses/frames I requested Received my glasses back I wear contacts during the day These new glasses I can’t wear them as it makes my viewing all narrow and gives me a headache I also requested my new glasses to have a Yellow tint in them , similar to the reading glasses I bought from them, it didn’t have that. Personally I wouldn’t buy from them again. This is just my experience and opinion
Response from EyekeeperOct 31, 2025
Dear Customer, We apologise for the unpleasant shopping experience. We have contacted you via email to communicate with you about this issue. You can also contact us by email [email protected]. We look forward to your reply. Have a nice day! Kind regards, EYEKEEPER
Jean-Marc
I didn’t get my glasses, we told me the address was wrong .l wanted to get because my vacation. My address is Jean-Marc ROLLO Av Carlos Mota Pinto, Edf Condestavel BL B, 7 D 8125-105 Quarteira Portugal
Response from EyekeeperOct 24, 2025
Dear Customer, We apologise for the unpleasant shopping experience. We have contacted you via email to communicate with you about this issue. You can also contact us by email [email protected]. We look forward to your reply. Have a nice day! Kind regards, EYEKEEPER
LK
Glasses frames were thin and unattractive. Disappointed.
Response from EyekeeperOct 22, 2025
Dear Customer We apologise for the unpleasant shopping experience. We have contacted you via email to communicate with you about this issue. You can also contact us by email [email protected]. We look forward to your reply. Have a nice day! Kind regards, EYEKEEPER
Eric H.
It was probably more me.. I should
Response from EyekeeperOct 17, 2025
Dear Customer We apologise for the unpleasant shopping experience. Thank you very much for your feedback. We will strive to improve and enhance customer satisfaction. If you encounter any issues, you can also contact us by email [email protected]. Have a nice day! Kind regards, EYEKEEPER
Chris von R.
I have barely had these and one of the frames has broken. The quality of these frames is significantly different that the frameless ones I purchased in the past.
Response from EyekeeperOct 13, 2025
Dear Customer We apologise for the unpleasant shopping experience. We have contacted you via email to communicate with you about this issue. You can also contact us by email [email protected]. We look forward to your reply. Have a nice day! Kind regards, EYEKEEPER