EyekeeperReviews of eyekeeper.com

Response from EyekeeperMay 12, 2025

Dear Buyer, Based on your name, we were unable to locate your order. Please provide us with your order number or email address. We will try to solve your problem as soon as possible. You can also contact us by email [email protected]. We look forward to your reply. Thank you very much. Kind regards, EYEKEEPER

Response from EyekeeperMay 8, 2025

Lieber Käufer, wir entschuldigen uns für das unangenehme Einkaufserlebnis. Wir haben Sie per E-Mail kontaktiert. Bitte prüfen Sie dies. Sie können uns auch per E-Mail kontaktieren: [email protected]. Mit freundlichen Grüßen, EYEKEEPER

Response from EyekeeperApr 30, 2025

Dear Customer Based on your name, we were unable to locate your order. Please provide us with your order number or email address. We will try to solve your problem as soon as possible. You can also contact us by email [email protected]. We look forward to your reply. Thank you very much. Kind regards, EYEKEEPER

Response from EyekeeperApr 15, 2025

Dear buyer, We apologise for the unpleasant shopping experience. We have contacted you via email. Please check. You can also contact us by email [email protected]. Kind regards, EYEKEEPER

Response from EyekeeperApr 2, 2025

Dear Customer, We apologise for the unpleasant shopping experience. We have contacted you via email and given you a refund. If you still have questions, you can continue to contact us and we will always be here to help you. Have a great day! Kind regards, EYEKEEPER

Response from EyekeeperMar 3, 2025

Dear buyer, Please allow me to explain. We sent you two pairs of BB60 glasses. After you contacted us we resent you a pair of BB40 glasses. Later you contacted us and said you wanted to return the correct BB60 glasses. According to our return policy, If there is no quality problem with the glasses, the buyer will be responsible for the postage to return the glasses. We've mentioned this in previous e-mails. We have refunded you a pair of BB60 glasses, and the speed of the refund depends on your issuing-bank, please check. Sorry for the inconvenience. Best regards.

Response from EyekeeperFeb 28, 2025

Dear Customer We apologise for the unpleasant shopping experience. Our company is still operating as normal. Our mailbox is also in the normal state of receiving emails, you may have filled in the wrong recipient email address to cause the problem of unsuccessful email sending. And, our website is still normal to log in and visit. For the glasses issue you mentioned, we have contacted you via email to communicate with you about this issue. You can also contact us by email [email protected]. We look forward to your reply. Have a nice day! Kind regards, EYEKEEPER

Response from EyekeeperFeb 26, 2025

Dear Customer We apologise for the unpleasant shopping experience. We have contacted you via email to communicate with you about this issue. You can also contact us by email [email protected]. We look forward to your reply. Have a nice day! Kind regards, EYEKEEPER