Extreme WheelsReviews of extremewheels.com

This company uses the Affirm payment system as a way to hold your money hostage. I’ve only used Affirm twice in my life, the 0% interest was tempting. The wheels that I ordered were never noted as special order, back ordered, or delayed. As soon as I called to find out about my order, they told me this information. Encouraged me to order some thing at a more expensive price. I then requested to cancel my order and the representative, Shawn Scott, laughed and said he would never have to cancel my order because I paid with affirm and they won’t make him cancel my order as long as he has it in his system as pending. Holding my money hostage now, no communication and I imagine that I’ll never see the wheels and it’s going to cost me all the money to avoid a credit hit. Hindsight being 20/20 there are so many bad reviews out there about Extreme Wheels. I just should’ve checked first. Straight thieves.

Tires were not in stock charged me $45 for cancellation!! Do not buy from Extreme wheels.com

I ordered a set of 4 Vertini brand "Hennessy" wheels from the extremewheels.com website. The wheels were chosen for their unique design and also in the particular diameter, offset and bolt pattern that would work with my car. After my order remained in "pending" for a few days, I called extremewheels and was told that they wheels were not in stock and were no longer in production. Despite the wheels being listed on their website, they could not fulfill the contract because they could not supply the item that was to be supplied under the contract between myself as purchaser and they as seller. Presumably the seller did not want to cancel because they wanted to try and sell me on some other wheels (I am told this is common practice in the custom wheel market) but if the wheels were impossible to get as they said, then it would make no sense for them not to cancel at my request. It is not even a true cancellation, the contract itself should be voided as if it never was because performance by the seller is an impossibility. The contract was for a specific named item and not just for general interchangeable goods. Since extremewheels was just letting the order sit until they got around to me, I told them to cancel and refund me so I could go and get my second choice before that also sold out. Extremewheels said there "might be a cancellation charge" I laughed at them. What company charges the customer a fee because the COMPANY DOES NOT HAVE WHAT WAS ORDERED??? But sure enough, extremewheels issued only a partial refund. They refused to refund the last $202.50. I complained to PayPal who have been very unhelpful it not being able to see that what the seller is doing is fraud. The seller has effectively stolen my money because they could not perform their own contract. I am sure they have done this to other seller's as well. PayPal is asking for this report as extremewheels have repeatedly refused PayPal's request to refund the remaining $202.50. Extremewheels should be shut down for fraud. What they have done is knowingly list unavailable products to bait prospective purchasers, take their money, and then extort the purchaser to buy something else they don't want or lose some 15% of the order value for something that is only within the seller's control and not the purchaser's. It's not my fault they list unavailable products on their website. It is not my fault they are out of stock. It hasn't even cost them anything to cancel the voided contract because nothing was shipped on no costs were incurred in relation to the invisible product they don't have.