Anthony
Unprofessional company
Unprofessional company. Ordered a important part, they waited days then ask them to call me before processing the order. We all have been ordering items online for a long time now. It a simple process, you order and they process and ship. This company wasted my time, then says they will process the orders days after I place the order then immeditly cancels and refunds my money because I asked them to expedite the shipping because it was an emergency. What a terrible way to do business for a business that all they do is online orders. They dont carry any products and only drop ship. Stay away!
Response from Extreme KartzSep 30, 2024
Hi Anthony. We reached out to you, but will put the information here as well. Every ecommerce site has fraud software that flags orders. This is for your security and safety as well. Our system flagged your order which requires us to get specific information from you to verify your order. When we reached out to you to verify, you didn't answer any of our questions. We would have loved to have taken care of you, as we have numerous customers that are outside the country that purchase from us all the time. But our hands are tied without the validating information. We'd be glad to fulfill your order as soon as it gets verified. Thanks!