Ellie S.
Very responsive great helpful and fast.
Very responsive great helpful and fast.
Response from Extend, IncSep 3, 2026
Thank you for your kind words, Ellie. We’re happy to hear you had a positive experience and truly appreciate your feedback!

Smarter Commerce. Happier Customers.Extend helps you get more out of everything you buy, starting with Product and Shipping Protection. Our plans cover you against accidental damage, defects, loss, and theft in transit, so if something goes wrong, you get a fast, straightforward path to a repair, replacement, or refund instead of a runaround.Protection is just the start. Extend also makes returns and exchanges simple, gives you real-time order tracking, and uses AI-powered fraud detection to help keep your orders and account safe, all so you're not left chasing down a merchant's support team for answers. Behind the scenes, Extend looks at how you shop to make sure the perks, policies, and coverage you're offered actually fit you, instead of one-size-fits-all treatment.Any product, any industry. You'll find Extend behind the scenes at merchants across apparel, electronics, furniture, mattress, jewelry, auto, health and beauty, and more. Explore the Platform See the full platform at Extend.com. Had an experience with Extend? We'd love to hear about it. Leave us a review by clicking below, or reach out to our team if there's anything we can help with. Review Extend
Extend, Inc (extend.com) has 457 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Investments & Wealth · NEW YORK, New York
Excellent

Investments & Wealth · Seal Beach, California
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Investments & Wealth · New York, New York
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Investments & Wealth · Conyers, Georgia
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Showing 260 reviews with 5 stars · Clear filters
Ellie S.
Very responsive great helpful and fast.
Response from Extend, IncSep 3, 2026
Thank you for your kind words, Ellie. We’re happy to hear you had a positive experience and truly appreciate your feedback!
Frog
I only received 1 of the 2 boxes I was supposed to get. Rather than having to fight with the shipper or the company I bought from, Extend made the refund very easy. Answered a couple of questions and they gave me a virtual credit card to re-purchase. Side note: the card is issued for the company you purchased from, so be sure to wait for that before re-buying!
Response from Extend, IncSep 1, 2026
Thank you for your kind words. We’re happy to hear you had a positive experience and truly appreciate your feedback!
Haley A.
Finally got my order. First one was stolen. Everything looking up now. Thanks for Extend for being patient n helping me with this situation. Now I can finally get a ac in my truck. Thanks for everybody that helped in this situation. Definitely appreciate it.
Response from Extend, IncAug 31, 2026
Thank you for your feedback, Haley. We’re pleased to hear your claim was resolved quickly and to your satisfaction. We appreciate your trust in our service and look forward to assisting you again.
Laura A D.
They reviewed my claim quickly and answered all of my questions. The service was great and easy to use.
Response from Extend, IncAug 31, 2026
Thank you for your kind words, Laura. We’re happy to hear you had a positive experience and truly appreciate your feedback!
Tarneisha T.
It was very easy to file a claim then shop using the voucher. Purchasing the insurance was definitely worth it because accidents happen everyday
Response from Extend, IncAug 31, 2026
Thank you for your kind words, Tarneisha. We’re happy to hear you had a positive experience and truly appreciate your feedback!
Lane
Quick easy warranty claim process!
Response from Extend, IncAug 27, 2026
Thank you for your kind words, Lane. We’re happy to hear you had a positive experience and truly appreciate your feedback!
Sam N.
We went through the prompt to process our warranty claim. The process was super easy and fast. We answered all the questions and then within minutes our claim was approved. The payment process was very fast and we got our payment within a few days.
Response from Extend, IncAug 26, 2026
Thank you for your kind words, Sam. We’re happy to hear you had a positive experience and truly appreciate your feedback!
Robert E R.
Very easy to use app for filing a claim, process of filing was very smooth & fast. Thank you.
Response from Extend, IncAug 25, 2026
Thank you for your kind words, Robert. We’re happy to hear you had a positive experience and truly appreciate your feedback!