Extend, IncReviews of extend.com

Are several emails and phone conversations, Extend warranty has shown themselves to highly value their customers. They went beyond the basic means of trouble shooting to resolve the warranty money availability. As they have no control over PartsDr, whom the failed part was purchased from and their policies, they had their issuing company, Tremendous takes steps to reverse the original method of redemption. Thank you Extend! Purchased a warranty on a GE motherboard ordered on the Parts Dr website in Oct 2023 Part failed May 2024 Filed claim and was approved Extend issued a Mastercard, virtual not physical Card can only be used for an order less then or equal to amount on card. Extend states amount on card can be transferred to a different bank card with no fees Extend agent who sent emails with said virtual card flailed to include link for transferring of funds to different bank card Extend’s response was, so sorry for that and there’s nothing we can do to correct it. We are having problems with errors such as this lately, but we can’t help you.

Awesome customer service in getting my warranty claim resolved.

Fantastic customer experience.

Quick response

Extend was able to reimburse mefor my damaged products as promised. Extend is now a must have with every purchase for peace of mind.

Handle my problem very simple and we're very accommodating

I have lost a lot of weight and this is my second time getting my ring sized down. I also have them to check my diamonds and polish the ring and it always comes back perfect!

The entire process, from getting the purchase confirmation to submitting a claim and claim follow up is simple and doesn't require a lot of time, everything is well documented and communicated through emails. The web site is well designed and information is easy to find and submit. Responses from customer service are prompt and on point.