Alberto G.
They are awesome
They are awesome
Response from Extend, IncMar 12, 2025
Thanks Alberto! We're thrilled you had a great experience.

Smarter Commerce. Happier Customers.Extend helps you get more out of everything you buy, starting with Product and Shipping Protection. Our plans cover you against accidental damage, defects, loss, and theft in transit, so if something goes wrong, you get a fast, straightforward path to a repair, replacement, or refund instead of a runaround.Protection is just the start. Extend also makes returns and exchanges simple, gives you real-time order tracking, and uses AI-powered fraud detection to help keep your orders and account safe, all so you're not left chasing down a merchant's support team for answers. Behind the scenes, Extend looks at how you shop to make sure the perks, policies, and coverage you're offered actually fit you, instead of one-size-fits-all treatment.Any product, any industry. You'll find Extend behind the scenes at merchants across apparel, electronics, furniture, mattress, jewelry, auto, health and beauty, and more. Explore the Platform See the full platform at Extend.com. Had an experience with Extend? We'd love to hear about it. Leave us a review by clicking below, or reach out to our team if there's anything we can help with. Review Extend
Extend, Inc (extend.com) has 457 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Investments & Wealth · NEW YORK, New York
Excellent

Investments & Wealth · Seal Beach, California
Excellent

Investments & Wealth · New York, New York
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Investments & Wealth · Conyers, Georgia
Excellent
Showing 260 reviews with 5 stars · Clear filters
Alberto G.
They are awesome
Response from Extend, IncMar 12, 2025
Thanks Alberto! We're thrilled you had a great experience.
Robert D.
I had a great experience with Extend, Inc. The salesperson provided clear and accurate information about the coverage under the plan. When I needed to file a claim, the process was straightforward and easy to navigate. The customer service team was helpful and responsive, guiding me through each step. My claim was processed quickly and efficiently. I appreciate the transparency and professionalism of Extend, Inc. and highly recommend their services.
Response from Extend, IncDec 12, 2024
Thanks so much for your wonderful feedback, Robert! We’re so happy to hear you had a positive experience with Extend. Transparency and professionalism are important to us, so it’s great to know we hit the mark. We truly appreciate your recommendation and look forward to servicing you again in the future!
Tryphena W.
I ended up with some faulty seat cushions on my sofa purchased a year ago from a well known furniture store. I filed a claim and Kelly from extend reached out immediately and assisted me in replacing my cushions. I would absolutely recommend purchasing extend to insure your merchandise. Tryphena
Response from Extend, IncNov 18, 2024
Thank you so much for sharing your experience Tryphena! We’re so glad to hear you were assisted promptly, and we sincerely appreciate your recommendation. If you ever need further assistance, don’t hesitate to reach out. We're always here to help!
Linda
Easy to file a claim and fast response.
Response from Extend, IncNov 1, 2024
Thanks Linda! Our team is dedicated to providing quality service, and we appreciate your feedback. We're thrilled to hear that you found the claims process easy and experienced a fast response. If you need any assistance in the future, don’t hesitate to reach out!
Mya L.
Went very smoothly
Response from Extend, IncOct 28, 2024
Thanks so much for taking the time to share your feedback, Mya! We’re delighted to hear that everything went smoothly for you. If you have any more thoughts, we’re here for you and truly appreciate your support!
Troy H.
Claim was easy to complete, was approved with no hassle and reimbursement received right away. Great warranty service!
Response from Extend, IncOct 24, 2024
Thank you so much for your wonderful review, Troy! We’re thrilled to hear that your claim process was smooth and that you received your reimbursement promptly. It’s our goal to provide hassle-free service, and it’s great to know we hit the mark for you. If you need anything else in the future, don’t hesitate to reach out!
Steve R.
I initially had an issue with my virtual credit card from Tremendous and after several emails and phone calls that went unanswered I had almost given up. I wrote a review and simultaneously Kelly Adovasio (Extend) reached out to me and contacted Tremendous. The next day my issue was resolved and an ACH transfer was done. I truly believe the issue is on Tremendous side not Extend. Kelly was awesome and stayed in contact until the issue was resolved. Not often enough someone does their job and CARES!
Response from Extend, IncOct 17, 2024
Thank you so much for your kind words Steve! It was a pleasure assisting you. We’re thrilled you’re happy with our level of communication and care in customer service. If you need anything else, don’t hesitate to reach out!
Mike
The process to setup an account, submit the claim, and move on with a supporting outcome was extremely easy.
Response from Extend, IncSep 28, 2024
Thank you for your wonderful feedback Mike! We're so glad to hear you found the process easy. Making things seamless and efficient for our customers is very important to us.