Ashley P.
Never got my warranty info from the company I bought my items from or Extend, Inc
I was supposed to get an email with my extended warranty info from Extend, Inc and never did. I know I paid for it but neither Jaybird or Extend, Inc gave me any info if I need to put in a warranty request.
Response from Extend, IncMay 1, 2021
Hi Ashley, we are so sorry to hear that you did not receive the email with your welcome kit. We resent another copy to your email address. If you did not receive it, please let us know right away. We are investigating why you did not receive the initial email. Thank you for making us aware. If you need anything, please don't hesitate to reach out to us at [email protected] and thank you so much for trusting Extend with your product protection.