Extend, IncReviews of extend.com

Response from Extend, IncAug 6, 2025

Thank you for taking the time to share your feedback, Danielle. We’re glad we had the opportunity to connect with you via email to review your experience and gain a better understanding of your concerns. While the fulfillment method we provided was intended to offer flexibility, we understand it may not meet everyone’s needs, and we sincerely apologize for any frustration this caused. If there’s anything else you need, please don’t hesitate to reach out.

Response from Extend, IncJul 22, 2025

Thank you for taking the time to share your feedback with us, Mark. We're genuinely sorry to hear about your recent experience and understand how frustrating it must have been. While we completely respect your decision, we’d still appreciate the chance to review your situation further. If you're open to it, we kindly ask for the requested information we’ve emailed, so we can fully explore any possible ways to assist. Our team is here and ready to help; please don’t hesitate to reach out.

Response from Extend, IncApr 14, 2025

Thanks for your feedback, James. We’ve requested additional information from you so we may look into this further. We look forward to your response and are here to help.

Response from Extend, IncJun 29, 2023

Hi Eric! Our team is committed to updating you on the tracking information for your replacement battery. We will continue to follow-up with the merchant on your behalf, however, we are unable to provide tracking information until it is provided to us. If there is anything else we can do, please let us know by contacting us at (877) 248-7707.