Jason
Very customer service friendly and…
Very customer service friendly and great tracking updates
Response from Extend, IncJul 15, 2026
Thank you so much for your kind words! We’re here if you need us again in the future.

Smarter Commerce. Happier Customers.Extend helps you get more out of everything you buy, starting with Product and Shipping Protection. Our plans cover you against accidental damage, defects, loss, and theft in transit, so if something goes wrong, you get a fast, straightforward path to a repair, replacement, or refund instead of a runaround.Protection is just the start. Extend also makes returns and exchanges simple, gives you real-time order tracking, and uses AI-powered fraud detection to help keep your orders and account safe, all so you're not left chasing down a merchant's support team for answers. Behind the scenes, Extend looks at how you shop to make sure the perks, policies, and coverage you're offered actually fit you, instead of one-size-fits-all treatment.Any product, any industry. You'll find Extend behind the scenes at merchants across apparel, electronics, furniture, mattress, jewelry, auto, health and beauty, and more. Explore the Platform See the full platform at Extend.com. Had an experience with Extend? We'd love to hear about it. Leave us a review by clicking below, or reach out to our team if there's anything we can help with. Review Extend
Extend, Inc (extend.com) has 457 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Investments & Wealth · NEW YORK, New York
Excellent

Investments & Wealth · Seal Beach, California
Excellent

Investments & Wealth · New York, New York
Excellent

Investments & Wealth · Conyers, Georgia
Excellent
Showing 260 reviews with 5 stars · Clear filters
Jason
Very customer service friendly and great tracking updates
Response from Extend, IncJul 15, 2026
Thank you so much for your kind words! We’re here if you need us again in the future.
Bob
My order had some damage and they took care of it right away. Well worth it.
Response from Extend, IncJul 15, 2026
Thank you so much for your kind words! We're thrilled to hear that our team provided fast service and resolved the issue to your satisfaction. Don’t hesitate to reach out—we’re here if you need us again in the future.
Bernard S.
this service was exceptional, fast easy and trustworthy, I can not say enough! If you have an opportunity to use this warranty service do it!
Response from Extend, IncJul 15, 2026
Thank you for your kind words, Bernard. We’re happy to hear you had a positive experience and truly appreciate your feedback!
Gloria R.
They were very prompt and courtesy was their number one priority. They were available for all questions and concerns. This was the best customer service I've received when ordering items.
Response from Extend, IncJul 14, 2026
Thank you for your kind words, Gloria. We’re happy to hear you had a positive experience and truly appreciate your feedback!
Chris
Great company, fast response, A+
Response from Extend, IncJul 13, 2026
Thank you for your kind words, Chris. We’re happy to hear you had a positive experience and truly appreciate your feedback!
Cruso
I had to file a claim for a purchase and all that was required was proof of shipping and product damage. No long approval wait time. Was very impressed and satisfied with the coverage I received.
Response from Extend, IncJul 10, 2026
Thank you so much for your kind words! We're thrilled to hear that our team provided fast service and resolved the issue to your satisfaction. Don’t hesitate to reach out—we’re here if you need us again in the future.
Anthony D.
Paid for the extended shipment coverage. When my package arrived it was damaged. Filed a claim online with pictures of the damage. The claim was processed and I had a virtual $310 credit card link in my email within minutes. The whole process only took maybe 5 min. Definitely would purchase again specifically for higher value items.
Response from Extend, IncJul 10, 2026
Thank you for your kind words, Anthony. We’re happy to hear you had a positive experience and truly appreciate your feedback!
RH
Submitting my case was super easy, the follow-up by customer service was super quick, and store credit was offered and ready within 24 hours.
Response from Extend, IncJul 10, 2026
Thank you for your kind words, RH. We’re happy to hear you had a positive experience and truly appreciate your feedback!