ExplicitnReviews of explicitn.com

Ordered Make Up Bag 6th November 2025, waited and waited, Contacted their "Support Team" (Or scammer) who said they will chase the "Courier" after multiple kicking the can down the street and its now 29th December 2025 still no ordered and paid for item, Have asked for a refund twice now, keep apologising no please bear with us .But now I am promoting not to use them..SHOCKING SERVICE !!!

Would have given no stars if possible. I bought a light up drawing screen for my grandson. It arrived in a battered box. When we tried it the pens that were supplied with it would not rub off and left the screen smeared, rendering it completely useless. Their returns policy says they refund if faulty, but they wanted me to send it back to HONG KONG at my own expense! I said that was unacceptable and that I wanted a complete refund. They refused and offered to let me keep this piece of garbage and send me £5. After numerous emails back and forth I finally gave in, which is probably what they do with everyone (nice work if you can get it). Then I found that they’d charged me MORE than was stated on the order! Do NOT buy from this company!!

Ordered an advent calendar. They took too much money from my bank. Wouldn’t refund, wouldn’t cancel, stopped communicating via email. My bank are looking into them for fraud. The item eventually arrived on the 12th December!! That’s useful??! However it was advertised as crocheted characters but what I got was very very cheap card board images with no writing on. AVOID AT ALL COSTS, DO NOT ORDER OR USE AT ALL.

Ordered item in October , item still not arrived.Charged wrong peice, then told item was lost, no tracking details, then said lost in transit and replacement item was on the way.Cant tell me where item is.Stlli up to six weeks no item and no refund as requested, avoid at all costs.

Avoid at all costs. Nearly 4 weeks and order still not dispatched. Rubbish comms too

item not received luckly paid by klarna so hopefully they will resolve the matter

If I could rate it zero stars, I would!! Stay well clear of this website, it’s a scam, they send fake tracking details and when contacted, you receive the same automated message. Do not waste your money on these scammers!

Placed an order with them, over a month ago, which still hasn't arrived. I don't believe that it will. The tracking has been at 'Out for Delivery' for well over 2 weeks now. I contacted Customer Service, several times, but only ever received generic 'Please be patient' email responses. I asked them three times to remove my details: The first two responses just repeated the lie that my order is on it's way, while the third suggested that unsubscribing from emails would be sufficient. Complete scammers. Don't give these people your money, or your personal information.