I don't know how you people got my info and cc details. But you Nigerians don't seem to understand that not everyone is to be messed with. First I have already filed a dispute with my cc company. And I am going to make it my mission to have you guys become very unpopular
Response from ExcelmindcyberJan 12, 2024
We have to state clearly that, as a company, we host a robust cybersecurity training program. The protocol is to attend our webinars and make payments through any available payment options. Kindly check to confirm you didn't trigger your payment by yourself. We had no direct communication with you that would give out your credit card details. And we belive you've taken the right step by reporting to your company, we belive this will be resolved. You can also reach out to us if you need any form of help to resolve this problem. Thank you.
KA
Kaitlyn
LIES
The founder states in his webinar that there is a 100% money back guarantee but when I requested the refund and cancel my membership, he stated that a refund is only applicable after 24 hours if log in has not occurred. The Discord platform that is used for the community is non-responsive and has fake participants. None of my questions were responded to. I asked the chat if anyone had any success or successfully obtained their certifications, and nobody responded. Don't purchase this course, you will be out $2,000 and the founder, Tolu Michael does not keep his guarantee.
Response from ExcelmindcyberNov 17, 2023
It's amazing how people love playing the victim at every opportunity.
You were given access to intense training resources; we conducted practical implementations every day of the week for countless weeks, and we worked on a robust resume and worked on your LinkedIn profile. We had countless community/town hall meetings with over a hundred students like you to review everyone's progress and discuss their challenges; we said when you are ready for certification exams, reach out to us and let us know. You got all of these but proceeded to file for a dispute, and once that is done, your funds leave our control. What else do you expect, please? It is the same discord where students have fun with quizzes weekly, and you say the members are fake. Let me assume you got stuck with verification on Discord and assumed the ‘verify’ channel was the last, but then we also gave you a WhatsApp number to contact if you had issues, and we have community calls where you saw people discuss their challenges. If you were on the call this past Wednesday, you saw the host share an offer a student just received. Do you want us to come to teach you at home to justify your 2k? people land 4 interviews weekly; others get jobs, and more than 40 students have obtained their certifications; what exactly is the challenge? Since you’ve decided to opt out and filed for a dispute, wait for the bank’s decision. I do hope you don’t approach programs in the future with such pessimism as there is really not much profiting from it.
KO
Kelechi O.
This is a packaged scam
This is a packaged scam. We were profusely promised a job after 45 days of following the training or our money back. When I did not get the job after 45 days, I requested for my refund only to be told the policy was changed to 24 hours refund policy. I told Tolulope Michael the founder that I registered under the policy of 45 days money back guarantee if I don't get job that the new policy has nothing to do with me. I got kicked out and blocked. This program is a scam, subscribe at your own risk.
EDIT: You are sounding apologetic in your response ExcelMindCyber but internally you are vicious. You are giving vulnerable people looking for jobs false promises and when they request for their refund you kick them off the platform and block their access. You said you have refunded me. I am still waiting.
Response from ExcelmindcyberOct 31, 2023
Dear Kelechi
We appreciate your feedback and are genuinely sorry to hear about your dissatisfaction with our program. We value your insights, and we want to address your concerns with utmost transparency.
First and foremost, we acknowledge that our intention and offer is that you land a job after our training, and we understand your frustration in not securing a job within that time frame. We genuinely wanted you to succeed in your job search, and we're proud of the fact that you attended multiple interviews after following through with the processes on the program. The program provided everything it promised, it's only unfortunate you were not patient enough to wait for a job considering that no one has control over the job market.
We acknowledge that our policy may have changed, but it is essential for us to uphold transparency and fairness for all our students.
We assure you that it's not our intent to dismiss or block any student, as open and respectful communication is crucial to us.
As a result of your feedback, we are reevaluating our policies and communication processes to ensure they are as clear and fair as possible for all our students.
In light of your concerns, we have already processed your refund, and you should see the funds returned to your account shortly.
We take your experience seriously and are committed to improving our programs and communication to provide a better experience for all our students. Your feedback helps us in this endeavor, and we thank you for bringing these issues to our attention.
If you have any further questions or need additional assistance, please feel free to reach out to our support team. We genuinely wish you the best in your career endeavors as we are certain that if you keeping interviewing with the resume prepared for you, you will land a job in no time.
Sincerely,
Excelmindcyber Support.
PD
Ping D.
This man is a scammer
This man is a scammer. There is no history of existing older than May 24th and just happened to have the same article posted on multiple paid new sites on the same day to fake legitimacy. Stay away from these lies.
Response from ExcelmindcyberMar 22, 2024
We appreciate your feedback and take these concerns very seriously. We strive to maintain transparency and integrity in all our operations. Please contact us directly at [email protected] so we can address your concerns and provide any necessary clarifications.
Best regards,
ExcelMindCyber Training Support Team
