Tee
False Advertising & poor customer service
The enrollment process gives a false narrative of the content that will be delivered in the class. They continually state that the 5 day class will give you all that you need to be successful in GRC, but you will very quickly discover that the 5 day challenge provides only surface level information. They promise a lot of support before enrolling but you will discover that it will not be provided except you enroll in one of their $12000- $20,000 programs. This is a problem with false advertising, and setting the wrong expectation. I physically witnessed other individuals complain about this during the program, but Tolu was quick to brush them off without attending to their concern The content delivered in those 5 days is not worth roughly $700. So I will recommend any potential client ask these questions clearly. They are more eager to get you enrolled be collecting your money than to respond to your emails or questions when you ask them. The deliberately leave you only emails to reach them with no phone numbers to call them, so that it is easier for them to ignore your request. I requested a refund on the 2nd day after discovering that I was being given surface information but till now no one has responded. So please be careful of this group.
Response from ExcelmindcyberJan 27, 2026
Hello Tee, Thank you for taking the time to share your feedback. We genuinely appreciate hearing from participants and take concerns around expectations, service delivery, and communication very seriously. Our 5-Day Cybersecurity Job Challenge is designed to provide structured exposure to Governance, Risk, and Compliance (GRC), with clear information shared during enrollment about what the program includes. For those who wish to continue, advanced training, extended mentorship, and long-term career support are available through our optional programs. We respectfully disagree with any claims of false advertising or intentional misrepresentation. Program scope, pricing, and the support provided are clearly outlined prior to enrollment. We would also like to clarify that participants are not intentionally ignored; however, during periods of high demand, response times may be longer than usual. This is an area we are actively working to improve. We value transparency, accountability, and continuous improvement, and we would welcome the opportunity to review your concerns more closely. Please feel free to reach out to us at [email protected] so we can better understand your experience and address it appropriately.



