andeeerwin
Don't believe the rebuttal to my review…
Don't believe the rebuttal to my review given by Excel Book Writing. After I had sent them my manuscript, they sent me their proof to review. I was ASTONISHED at the ERRORS!!!! Mispellings, missing words, missing puncuation, and captialization errors everywhere. I immediately called them to pull the project and get my money back. My "Project Manager" was "Eddie Coleman." He sounded so nice. He kept saying "Give us another chance." I kept saying no, as they had lost my confidence. I had never seen such poor work - even from a 3rd grader. He passed me on to "Kenneth Walker" Kenneth Walker is now by another name at their "company." I must have told Mr. Walker a dozen times that I wanted my money back. He wouldn't comply. My only option was to let him try and fix the project. They emailed me multiple drafts of my book, and multiple errors were still everywhere. With my help of correcting (at least 5 different exchanges), they finally got it right. The illustrations were cheap, and did not match the text. I had to go back and forth with them on that for 5 times as well. All the while hoping with all my might that I would get at least one book for myself out of it. While they were "working" on this, Kenneth Walker called me and told me he was in California talking with NETFLIX. He said that NETFLIX wanted to buy the rights to my little childrens book. I rolled my eyes. He worked on me with his lies and promises of big money coming my way from NETFLIX. Stupid me. He told me I would receive $20,000 to $25,000 in 3 months from Netflix, but it would cost me $8,000 for production on my part. Then he told me it would cost me an addition $5,500 for production of a much needed documentary on myself requested by NETFLIX in order to market the animated film. He said that there will be multiple press releases to promote the animated film that NETFLIX will produce from my book. He said that the press releases will be aired on all the major news networks; he named FOX, MSNBC and others. He was a fast talker and expressed extreme urgency in me paying the $8,000 or the deal would be lost. How stupid. Yes, the idea was stupid and I was stupid. He got the $8,000 from me and after my bank did an investigation of it, I got it back - thank God! They still had my $750 that I had initially paid at the beginning of all this. I told them they could either return my money, and forget about the book, or keep it and send me a single copy of my book. They kept the money and sent me nothing. They told me they needed my Social Security number to publish it on Barnes and Noble. I told them the had my EIN and didn't need my SS. They said they did need it. I told them I don't want it published on Barnes and Noble, I just want ONE single copy sent to me alone. They never sent it. THIS COMPANY IS REALLY, REALLY BAD. DON'T WASTE YOUR TIME, MONEY, OR TALENT ON EXCEL BOOK WRITERS!!!!!!!!!! My heart is pounding from the injustice of these scammers. Look at the multiple glowing reviews they have - so many on the same day, the same week. While I cannot prove it, I highly suspect that these good reveiws are phoney and are posted at a high rate of submissions so that the real reveiws that expose them for what they really are, are buried. I have said all I can. Save your time and money. Do not entertain for one second to hire this bogus publishing company.
Response from Excel Book WritingAug 18, 2022
As mentioned earlier, our editing process is very clear. We only proceed to the next chapter or set when the client approves the previous draft. If the entire book was edited, the client certainly provided us with approvals for each draft, which led to the editing of the drafts to come. It is very easy to say 'don't believe the other guy', but it is only easy, not true. None of the payments were made without the client's consent and approval. First and foremost, we are sorry that your experience with us didn’t meet your demands, and we are thankful to you for taking the time to leave us a review. Excel Book Writing is a well-established publishing company founded in 2010 with over 2000 clients, which we are certainly very proud of, and our philosophy revolves around providing quality work to our esteemed clients. We would like to clarify to Ms. Andrea Maki Erwin that she signed up with us on November 27th, 2021 (Receipt as Proof of Purchase can be provided) and worked on her book project all the way till March of 2022, working through all the revisions. She was very happy with Excel Book Writing and Project Manager after our literary agents got her a deal to help further her book career. She then signed on for multiple other services and was in good communication with the company up until she needed her money back as she no longer wanted to use said services. Excel Book Writing complied and provided Ms. Andrea Maki Erwin a full refund for her services in May of 2022 (refund receipt for evidence can be provided) under the settlement that she will continue to do the initail book project that she signed up for, which she agreed to do, on time of publication as Excel Book Writing is a vanity publisher and offers Self Publishing The client was asked to input her SSN into the account either with team assistance or by herself according to Amazon's and Barns&Noble's specifications, but she refused, hence putting the project on hold. Excel Book writing clients are all genuine and offer their kind and constructive words as reviews to not only help better the company but to inspire other authors to keep moving forward Andrea Maki Erwin was one of those authors who left a genuine four-star review, but because she is ineligible for a refund for the original book, she has decided to defame the company in order to get her money back. Our team will be reaching out to you, Ms. Andrea Maki Erwin, with a notice of defamation as our business is a verified operating establishment, and this response is to provide all with clarity to your abrupt comments. Excel Book Writing requests Ms. Andrea Maki Erwin to reconsider her review and be slightly more accurate with the narration of her entire experience with us. Thank you. Regards, Excel BookWriting




