Shandreia Lanee T.
DO NOT TRUST YOUR BOOK TO THIS COMPANY
DO NOT DO IT!!!!! Do not give your book to these people, they will try to hold your books hostage to make you purchase their marketing packages. I ordered a package, which included 50 books for a book release/ launch that was scheduled in July 2023. We are currently at the end of September and I STILL DO NOT HAVE MY BOOKS, even though the representative, Hardin Scott, assured me that I would. After having to push my event back TWICE due to not having books, I had to start accepting orders through Barnes and Nobles, just so that people can get their books on time. Excel uploaded the books to Amazon and Barnes and Noble and then told me that I would have to wait for Amazon to approve it which can take 10 days. They never sent me a sample book, he instead mailed me 10 books to basically shut me up from complaining and assured me that my remaining books were on the way. NEVER AGAIN will I use this trash of a publishing company. They do not keep their word, they only try to make you buy their products because they think that everyone is consumed by money and selling books. I just wanted to celebrate a major accomplishment after not writing in nearly 20 years. I trusted this company with my project that meant so much to me only to have my event ruined, three times and I still do not have my books! I have bookstores asking me to submit a copy of my books and I can't even do that because NOW I have to order author copies from another REPUTABLE company just so that I can have some to send out because Excel won't send my books as they promised to do. I will definitely be disputing this with my credit card company if I do not receive my books or a refund within the next few days. This is three months past due at this point and no one cares. EVEN THOUGH I ALREADY PAID FOR ALL OF THESE THINGS!!! They literally didn't do much of anything outside of uploading the books to Amazon and Barnes and Noble, which I could have done myself. I paid them $1050 for this "service". NEVER AGAIN!
Response from Excel Book WritingOct 18, 2023
This review is under investigation as false claims have been made against the company




