modiri D.
This is the worst of the worst
This is the worst of the worst, run away.They will suck your money and will not do the job, I payed since 2020 for my book, marketing and advertising.This is now 2025 , nothing has happened and they are not willing to return money for services not done.A lady called Selena and Pearl in customer care very rude and disrespectful.
Response from Excel Book WritingFeb 4, 2025
Dear Modiri Dichaba We take all feedback seriously and would like to clarify a few key points regarding your concerns. First, while you mentioned signing up for services in 2020, our records show that you officially signed up for marketing in 2022, not 2020. Additionally, it was clearly communicated that marketing would only begin once your book was published. However, the book remains unpublished due to ongoing revisions based on your own requests. Regarding your claim that our staff was rude, we want to emphasize that our team was simply being transparent and straightforward about the process. If clear communication about the agreed terms is perceived as rudeness, there is little we can do about that. Our priority is always to provide honest and professional service. We remain committed to delivering the best results once your book is finalized and ready for promotion. If you have any further concerns, we encourage you to reach out to us directly. Regards Excel Book Writing




