Excalibur HotelReviews of excalibur.com

Worst service> the bell hops was yelling at my wife who was try to check our bags. Hotel staff was also rude. My wife was in tears. This is NOT handicap friendly. No refrigerator in room for diabetic medications. no coffee in room. Handicap parking was a long painful walk. I got better service from a Motel 6. Will not recommend this hotel anyone.

Absurd COVID restrictions made our vacation a total disaster. Constantly harassed to put on an unnecessary face diaper. Surly and apathetic staff refused to listen when told there were medical accommodations. Cut our trip short and left Vegas early. Even their performers in the “Tournament of Kings” show wore masks! They allow SMOKING IN THE CASINO! Women were walking around in states of almost complete undress: bikinis under see through wraps. Not a word from the clowns running this hotel. I walk past without an unnecessary mask and they chase me like a hound after a rabbit. Broken amenities in the room. Half the lamps didn’t work. No refrigerator available. Ice machine caterwauls like a banshee with hemorrhoids. Maybe the GED-on-the-third-try-kids running this place should spend more time teaching maintenance how to change light bulbs and less time worrying about making medical decisions for their customers. All of Vegas was like this. Spent most of our time in our room and left a day early. Most of the money in Vegas is in the strip. If the fools running the casinos and hotels cared enough to push back against these absurd restrictions, the government would back off. That they do not do so tells me— and anyone with brains— that they don’t CARE enough to do so. None of their unnecessary restrictions were posted on any hotel or Vegas.com website, so we arrived and were caught flat footed by the absurdities. We should have left the day we arrived, but we put up with it until my wife had an anxiety attack trying to breathe through her unnecessary mask so we could enter the HIGHLY OVERPRICED buffet. ($26 per person for crappy food and you want to order me to wear a rag on my face BETWEEN BITES!? EFF OFF!) I won’t be back to Vegas or to any other MGM property. I paid $2,000 and had the worst trip of my life. The whole town stinks. The strip is dirty and smelly. The casinos are run by clowns who allow clouds of marijuana smoke at every door but harass paying customers for not wearing unneeded medical appliances. Don’t go to Vegas and if you do, don’t stay in this armpit of a hotel.

I have to write this review for other people looking to stay in Las Vegas. 1- On they page it states non smoking facility but not when you book through a airline it doesn’t tell you that.(I use JetBlue.) Misleading. So of course when you arrive and ask for a smoking room you told the hotel is a non smoking facility. 2- I ran out of toilet paper it took housekeeping 45 minutes to bring me a roll of toilet paper up to my room. 3- The phone in the room did not work, so of course I had to go downstairs to the front desk if I needed anything. 4- No refrigerator in room so don’t buy anything that need to be put in the refrigerator. No courtesy coffee or tea tray in room. I even been to non name brand hotels/motels in at least they had that in the room for you. Their was two things I did like 1- was the security system they have in place as far getting on the elevator to get to your room. If I used my key card and you are on a different floor it would not work for you. 2- They pool was beautiful. Overall I wouldn’t suggest anybody staying there. It’s all the way in the back and you will be doing a lot of walking. I travel a lot in this been the worst hotel that I stay in. I will be forgetting they name in they don’t ever have to worry about me staying there again