EvonyReviews of evony.com

shitty experience with game and hostile hyperaggressive kids/players. not worth spending the money. play for free, and leave them be, they're idiot kids fostering their own grandiosity by their negative behavior an actions. they deserve jailtime.

I’m writing this after lot of anger and disappointment, Evony celebrating its 8th anniversary but full of scams , I have 3 scams of payment issue , raised issue with support team , went unsettled, I kept silence but not again 100$ purchase went off due to technical error and they send email to that due to error this happened but no compensation given . My request #2557894 and 2557895 and unprofessionally team responded me after 3 days . What a bad response.. they getting Millions of dollars but not stopping scams and keep doing it will bring Evony down to bottom . I will never purchase any pacakge now don’t encourage anyone to buy and invest as at the end they have to suffer a lot due to scam behaviour of app and technical team . I know after this my account may get freeze or suspended . But I have raised my voice and will be raising on all other forums

I can’t even give zero, games always glitches and customer support are absolutely awful. They just ignore you if have a complaint but love taking your money quickly

I am an adult player. I was on the game for 2 years spending anywhere from 4 to 8 hours a day on the game including weekends. Thank god I spent no money, but spent an inordinate amount of time getting to level 33. I lost everything I had built, on a glitch in the game. I asked the game controllers to restore my progress. I received NO RESPONSE. I gave them 24 hours, nothing, not a word. I am leaving the game permanently, and I suggest all that are thinking about joining not to do so. The owners have no conscience, and show no responsibility for the glitches in their system. Top Games, the owner of this game, only wants your money. STAY AWAY.

Unless you spend thousands it’s a waste of time or run Alts on bots 24/7. Evony really not care it’s a joke

I had 2 gold refinements on a set of bracers that actually took a few months to get, that disappeared from the bracers and Evony just gives me the run around in emails and tickets and will not compensate the refining stones and gems that it took. This game is not worth downloading.

TLDR: It’s a cool game and there’s lots to do. Customer support is terrible (even if you’re really nice). ———- I’ve had some fun playing the game. It’s a cool concept, and it takes a lot of strategy to be good. There is always a lot Going on, and many different ways to play the game based on what you want out of it. I’ve really enjoyed everyone in my alliance as well. Some people get upset about the strength disparity between those who pay to play versus those who play for free (or pay minimally). But that hasn’t bothered me very much. You just have to stay on your toes about using truce agreements to make sure you stay safe (shields to prevent pvp attacks). I am spend only a little bit while playing (maybe $20-$30 per month), because I feel like I still have an enjoyable time playing and only pay for things when there are some high-value packs or if there is a new general that I really like (most recent faves were Hestia and Frigg). Customer support is probably the worst thing about the game, and why I’m leaving a one star review. There are always bugs that need to be fixed with games like this, and when I’ve experienced this in other games customer support has always tried to make things right. But I experienced the opposite from Evony’s customer support team, and I’ve heard mostly the same thing from other players. As a disclaimer, I am not the kind of person who complains for every little thing, and I am always overly kind and grateful when I reach out to customer support teams. I think people are more happy to help when someone is respectful and nice. Lately, I have been prioritizing training troops and maxing out all my buildings (my keep is level 32 and all my other buildings are level 31 or 32). I haven’t really gotten into PvP yet and mostly just attack monsters and focus on development. We have a lot of very strong players on my server, so I’m militant about always having a truce agreement in place (I set timers to ensure I don’t forget). During a Kill Event (KE) in August, I used a 24-hour truce agreement before going to bed, but then it expired after only 3 hours. It was a KE, so my keep was attacked multiple times and I was zeroed. It was really discouraging. I don’t pay very much to play the game, so it can take a while to build up resources. When I woke up and saw I had been attacked, I submitted a support ticket and included screenshots of my truce agreement confirmation and also the expiration notice. I submitted the ticket on Friday and didn’t hear anything until Monday morning (I don’t think customer support works over the weekend). The response I received was apologetic and asked me to share screenshots of the battle reports so they could see what my losses were and look into it. I thanked them for the help and was optimistic that I’d receive help because I had all the proof I needed to show that there had been a glitch. After another two days, I heard back from customer support and they said I had attacked another player and that’s why my truce agreement expired. I was confused and checked battle logs to verify that I hadn’t joined any rallies on accident, and there wasn’t anything. I also don’t participate in PvP, so that was extra strange. I responded (respectfully and nicely) that there must have been some sort of mistake, explained how I don’t participate in PvP, and shared a screenshot of all my battle reports around the time my truce agreement had expired to show that I hadn’t attacked anyone. There was a bit more back and forth where support said they would check on the issue, I would thank them, and then they would tell me the game was working normally and my truce agreement expired because I attacked another player. I was always overly nice when responding to customer support because I was hoping they would be more inclined to help me out, but they never did. Evony’s customer support team takes at least 24 hours to respond, which was also pretty frustrating. I understand Evony’s team is busy and has a job to do, but the whole point of “customer support” is to actually support the customer. Even when I had proof, they kept blaming me and saying that everything was normal. In the end, their responses were dismissive and sounded like they were calling me a “liar” (without explicitly saying “liar”). This was the first time I had ever reached out to their support team, so it’s not as though I had a history of support requests every time I had a small issue. After a week, they just stopped responding to me. I’ve sent a couple of follow up messages (still being nice) saying things like “I know you’re busy, and just wanted to check back in so this doesn’t fall off your radar.” Evony could be a great game if customer support was better.

Game has broken monster and rally counters for quite a while, making it hard to play and earn certain rewards and milestones. Customer service is barely existent. Whatever ticket you open comes with a canned response, then they ghost you for the rest of the time. You can even open multiple tickets on the same issue, get the same canned response, and be ignored some more. They will even ignore the three weeks of screen shots showing there is an issue. All some of us want is working game mechanics.