Eve's AddictionReviews of evesaddiction.com

The customer satisfaction is a joke. They can care less after they get your money. The items are not made properly. Do not buy from them, you will waste your money!!

This place is a sham! Don’t make the mistake of ordering from them … Save yourself time and $$$!

Do not order from this company. They are a complete scam and the Sunday customer service is a joke. Francis, the customer service agent, offered no solutions and no help. They only said to call back during “regular business hours”. Sunday is falsely advertised on their website as a regular business day for them. They give you no option to cancel an order within a few hours of purchase like all other retailers do and they are not reachable to help if you need them after banking hours. Just look through the comments for the real reviews because you will find plenty of complaints about this company and I should have before I attempted to purchase from them. Most of the positive reviews are from people that have “won a contest”. I will not, under any circumstances, purchase from this scam of a company again.

If I could give this place a zero I would.🙃 I called two representatives about my order. In between those two calls, I reached out to my bank. This is the story... So, I was purchasing a dog tag right, had placed my order around 10:45 to 11:00 this morning... I wasn’t immediately redirected.🤷🏼‍♀️ Instead it took me back to the shipping page where they wanted me to reenter all of my info because I guess the shipping address wasn’t the same as the billing address.👍🏼 So before I proceeded to reenter my card information, I went to check my bank account and saw that they had taken the money out of my account.🙅🏼‍♀️ I immediately went on to check my email to see if I had a conformation number and low and behold there’s no email from them about my purchase.🙅🏼‍♀️ I go back to the website and yep you guessed it!, back at the homepage.🥴 So I’m like okay cool.😎 I call my bank and let them know what’s going on. They give me an email for the website, an approval code, a retrieval reference number, and a system trace number. At this point I’m like “oh yea, I’m set. They finna get it!”😏 I found a phone number for them on their homepage and so I call. I’m speaking to the young lady all nice and sweet knowing I'm burning on the inside, but whatever. She she tells me that she doesn’t see anything in my name nor my email.😳 I’m like cool, thanks, have a great day!🙂 I call my bank let them know wassup. Long story short ain’t s*** they can do.❌❌ So I call the website one mo time! Just one mo time.👆🏼 I spoke to a guy this time. So I tell him what’s been going on and everything and he asks for my info. I give it to him and he says he doesn’t see anything that I’ve purchased. So I tell him “hey well I have screenshots of the money taken out of my account and I also have an approval code, a retrieval reference number, and a system trace number. Can you use any of that to figure out what’s going on?” He was like “oh, okay yea I see here...” and he was describing to me my own order. I’m like wow, okay I see what’s going on. I have proof of my order and they weren’t expecting that.🤨 So he said that basically the order didn’t go through and it should be back on my card within 24 to 48 hours. So we’ll see.😚😊🤗 until we meet again.😘

Ordered a interlocking heart necklace that encases birthstone gems as a gift. Very disappointed in the quality and too embarrassed to give it as a gift. The item cost $70 and looks like a piece of $5 costume jewelry. The gems don’t shine like they look in picture because they are plastic. You can get Swarovski crystals and real silver necklace for same price they charge for this costume jewelry. The website offers return if customer not satisfied but they wouldn’t take it back because they saidit’s customized due to the birthstones. They can easily be removed from the interlocking heart as they were just floating inside the locket.

I ordered a gemstone bracelet for my mother. It was a silver bracelet with a silver pea pod casing with 4 gem stones inside to represent the peas. It came in the mail yesterday and I have never been so disappointed with a purchase before. The gems look like they were just thrown in there. They are not evenly spaced what so ever, they are all facing opposite sides, and they aren't even shiny because there is dried glue on every side of the gem stones. I paid $42 and I got something that I would expect from Claire's. Actually, Clair's is probably higher quality than this junk. I have never written a bad review in my life. Thanks Eve's Addiction.

Recently bought some jewelry for my mom for mothers day guaranteed delivery before the day instead post office destroyed package claiming they couldn't deliver my package or return to them so now I'm out of money and present for my mom thanks

If I could I’d give it 0!! Chain broke within one week. Avoid purchasing from this company