Kasiia
SCAM COMPANY, DO NOT BUY FROM THEM
DO NOT BUY FROM THIS COMPANY! Customer service is beyond awful! I was promised a refund for custom fees by one of their employees if I provide them with proof of payment. When I submitted requested documents, the company started denying everything and coming up with some ridiculous excuses, changing their stories all the time, asking for more evidence. I have provided them with all documents, tracking evidence, photo of my parcel being delivered, photo of proof of the payment, I submitted transcript from my conversation with their employee who confirmed twice I should not be charged fees and that once I pay them and submit proof of payment, they will refund me the charges. Even after all of this, the company refuses to issue me with the refund and keep replaying with more lies! I never leave reviews but I was absolutely shocked by the lies and awful, awful customer service, I don't want other people to get scammed! I may add, when placing my order, the website said duty fees were INCLUDED, but that was also not true! AVOID THIS COMPANY AT ALL COSTS!!!!!
Response from everyhealth.comJul 9, 2024
We are very sorry to hear this; this is not the level of service we pride ourselves in. We have requested more information via Trustpilot, but we haven’t heard from you. We would love to address your concerns and help you further. If you see this, feel free to get back to us with your order number and email address so that we can making things right!




