Veronica E.
I ordered a long haired wig with bangs…
I ordered a long haired wig with bangs and a short brown wig. I immediately hated the long hair because the bangs looked like they were cut by a 5 yr old and there was no fixing it. Quality, horrible. Tangled horribly. I only tried it on once for a few seconds and already know it's of the lowest wig standards. The other wig, I didn't even try on because it was blonde. I didn't ask for blonde, I ordered brown. I emailed the company several times and after weeks of communication, they take about 2-3 days to respond to each email, they offered $60 and told me I need to pay to ship it back. My order was $198. In what world would I be ok with paying them for giving me a product I can't use? How does this make sense? And to rub more salt in the wound, I have to pay for shipping? I'm going to try to dispute this with my credit card company and hope we can get somewhere because obviously this company doesn't care for returning customers. They're just scammers, beware. DO NOT BUY FROM THIS COMPANY.
Response from EverydaywigsJun 18, 2020
hello if you not like our synthetic wigs can return, full refund if return .about return shipping fee you need pay .if you are not satisfied with our service, just reply your order number, our service manager will contact you



