Laura T.
I ordered directly from this company…
I ordered directly from this company two oil dispensers and 1 split spatula. The split spatula was ordered by mistake. I was not able to edit my cart, so thought i would just return it when it arrived. What a joke ! I have been emailing “Isabella” since the date of delivery (7/31/24) asking for a return address label. I received a response stating they can send me the return label but I would have to pay for the postage, they figured it would cost me $50. Because of the two glass bottles. I had to send another email stating I wasn’t wanting to return the glass bottles. I want to return the plastic split spatula. I receive another email from Isabella stating “I see”. And that there would be no cost to ship it back to them. Again there was no shipping label. Isabella said in another email they will send me an address label. That was a week ago. This company’s customer service is horrible.


