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Incorrect Translation and Unsatisfactory Customer Service
I paid The Evaluation Company (TEC) a total of $465 in three separate payments for credential evaluation, verification, and translation services. My translated academic documents incorrectly identified Anhui University of Technology as Anhui University. These are two different institutions. I contacted TEC to request a correction and a satisfactory resolution, but my concerns have not been adequately addressed. I have kept my payment records, the documents containing the error, and my email correspondence. I am disappointed with the service and have requested a full refund. I hope the company will take responsibility for the error and resolve this matter fairly.