Eva CommerceReviews of eva.guru

Response from Eva CommerceJun 18, 2022

Thank you for taking the time to leave your feedback. We take the protection of information and GDPR Policies seriously. We are sorry for this inconvenience and we will investigate further. If you can share your email address that you receive the last email, we would like to make sure of the removal of your information and prevent future activities. Could you please send an email to `[email protected]`? Additionally, for all who wish not to receive our emails, we always keep an Unsubscribe button for permanent blocking. Thank you.

Response from Eva CommerceMay 7, 2022

Thank you so much for your thoughtful feedback. We're so glad to hear that you had a great experience with our customer success team. In regard to the areas you explained you were experiencing some difficulty, we're so sorry to hear that your experience was not ideal! We discovered in your case that when downloading the inventory file, there was a store specific issue. We did open a case with Amazon and were able to resolve this problem. Now that it is fixed, if possible, we would love to have you test it again. Our goal is to have a maximum of 2 minutes to download/upload the excel sheets to Amazon. To give you the opportunity to re-test now that the store connection issue has been fixed, we would love to offer you 2 free months to give it another spin and see how the tool does for you. Please feel free to contact our customer success department anytime 24/7 to facilitate the extended free trial on your account. 1-833-444-0255 Good luck! We hope to make your experience over-the-moon amazing this time!