EShineReviews of eshinestore.com

We needed a replacement item and started a chat online with the agent named Paul. Paul was super helpful and resolved our issue. I can't help but rate the experience as superb! The product is a EShine Rechargeable LED Light with Hand Wave Activation. It is a GREAT product and the customer service from Paul/EShine was outstanding!

This is a really nice product. Customer service was extremely helpful and provided links to specific items I needed. The lights are bright. I replaced halogen under counter lights that I have had for years. They put out lots of heat, and the bulbs were always burning out and difficult to replace. I had to move stuff off of the counter, lie on my back on the counter, wear latex gloves to avoid getting skin oil on the bulbs to replace them. Replacements were $7.99 for a package of two, and I have spent hundreds of dollars on them over the years. I don't endorse much but I wholeheartedly recommend this product.

EShine's response from Paul was back to me before the ink had a chance to dry on my original email !!!! He had the situation remedied in less than 24 hours at no cost to me, as well... The light system has worked flawlessly for some time and as all electronics do, one part retired itself and had to be replaced... I will recommend them and purchase from them for myself again... Customer service like this is so hard to find these days and I am blown away by Paul and EShine...

Amazingly fast, professional customer service!! I love my EShine under-cabinet lights, but was experiencing an issue with one of them coming detached from my cabinet (all the others are fine). After a short conversation, EShine assessed the problem and is sending out a replacement part at no charge to me! I couldn't be happier with EShine!!

Great support from Eshine. The sensor on one of my undercounter LED lights failed after about 6 months, however, my other lights are working fine after many more months. Eshine quickly replaced the light, they were easy to contact and very responsive. Will definitely continue to purchase their products.

I have really enjoyed my under cabinet lighting for the last year! It was easy to install and has added a huge boost to my kitchen. I recently had an issue with the lights turning off for an unknown reason, and their support team helped me determine the problem and sent me a replacement item under warranty within just a few days. They were very nice to work with, and I would definitely recommend the product to anyone.

I purchased EShine under cabinet lighting. When the final configuration was complete longer connecting wires were needed. Just as soon as I placed my order directly with EShine I realized I needed another item and emailed EShine. Customer service response was amazingly quick, they verified what I needed and got our project back on track within an hour. Awesome service. My under cabinet lighting is very cool. Thanks EShine for all your help.

When I moved between apartments I lost adhesive metal strips for LED lights. Imagine my surprise when I got a replacement after talking to support! Superb customer experience.