EsaverwattReviews of esaverwatt.com

Response from EsaverwattSep 28, 2026

Hi Marc, You indicated in your review that customer service addressed your concerns. We apologize if any aspect of the online order form resulted in confusion. The payment process is automated and only bills for products customers select.We understand errors and confusion can take place, and we were happy to see customer service resolve the issue. Sincerely, Harley Wilson Customer Experience Coordinator EsaverWatt

Response from EsaverwattSep 28, 2026

Hello Crystal, Thank you for taking the time to share your experience. We completely understand your unease about using the remaining items. This is the first time I’ve heard about this problem and was quite surprised to hear it. Faulty units are actually very rare, but I would suggest you reach out to us to discuss. We are looking forward to hearing from you and addressing any remaining concerns you may still have. Sincerely, Harley Wilson Customer Experience Coordinator EsaverWatt

Response from EsaverwattSep 28, 2026

Hello JT, Thank you for taking the time to share your opinion with us. We understand why this would leave you feeling cautious, and we truly appreciate you speaking up. We want to be clear that we do not use celebrity endorsements in our marketing. We are, however, aware that unauthorized companies sometimes promote similar products in misleading ways, and we understand how that can create concern. Your feedback matters to us because we want every interaction to feel clear, respectful, and trustworthy. Many of our customers are happy and report good results, and we always want each customer to feel confident in their decision. If you would like us to review anything further, we would be glad to help. Sincerely, Harley Wilson Customer Experience Coordinator EsaverWatt

Response from EsaverwattSep 24, 2026

Hi Bette, We’re very sorry for the frustration you felt with our product and customer service. We understand how disappointing that is. Please let me know if you need anything more and I would be more than happy to assist you. Harley Wilson Customer Experience Coordinator EsaverWatt

Response from EsaverwattSep 24, 2026

Hi Renee, In reviewing our records, it appears that later in the day after posting your review you were able to contact the customer service team and resolve your concerns. We value every customer interaction and every opinion shared with us. Many customers report good results and positive experiences, but we know what matters here is making your situation right. We appreciate your feedback and remain committed to resolving concerns fairly and respectfully. Sincerely, Harley Wilson Customer Experience Coordinator EsaverWatt

Response from EsaverwattSep 24, 2026

Hello, Thank you for taking the time to share. We are unaware of any emails that we might have sent that would in any way relate to the specifics of your review. That doesn’t mean the emails didn’t happen, but we would like to review them to see who the sender was. If possible, please contact us directly via our website and/or forward the emails in question to us for review. We value your assistance and this will allow us to prevent this type of customer experience in the future. Sincerely, Harley Wilson Customer Experience Coordinator EsaverWatt

Response from EsaverwattSep 24, 2026

Hello, Thank you for sharing your feedback. We are sorry to hear you felt overcharged and had trouble reaching support. If your concerns are not yet resolved please call us at 833-428-4238.We appreciate every customer interaction and value your opinion. Sincerely, Harley Wilson Customer Experience Coordinator EsaverWatt

Response from EsaverwattSep 24, 2026

Kevin, Thank you for taking the time to share. Our goal is always to create positive customer experiences. We are reviewing our email activity from November of 2024 to identify any activity that might have resulted in your concerns. Sincerely, Harley Wilson Customer Experience Coordinator EsaverWatt