EriccraftReviews of ericcraft.com

Product not as advertised, cheap quality. Website states the bags are quilted, they're not! The fabric is a quilted like print. Company does not respond to emails.

DO NOT ORDER ANYTHING FROM THIS COMPANY! I ordered on December 4, 2025. I finally received my order on January 5, 2026. The bag I ordered was not quilted nor was it embroidered. I ordered this item as a gift but I would be embarrassed to give it to anyone.

Ordered three bags for Christmas. Never received. Sent messages to their Customer Contact, got the same form letter back 2 times. Will no longer speak to me online. I have sent emails to every contact listed on their website. No answer. Did not know they were located in Hong Kong until notified by my credit card company. Stay Away....trying to get my money back from credit card, not sure if I can. Shame on me...learned a hard lesson.

Says they are in Asheville NC. They are not. Charge comes through as a foreign charge. Product is supposed to be handcrafted in Asheville but is not. They never respond to emails. Totally missed Christmas and still no order.

I ordered two bags on November 10, 2025. I was sent an email saying they would notify me when bags were shipped. After 31 days. I tried to contact the company and it was impossible to contact anyone. After I canceled payment on my credit card, we received the bags on December 18, 2025. The bags were of inferior quality and one of the bags was not even the design ordered. I recommend people stay away from this company as they are impossible to contact by phone or email and their shipping is handled by Ultimate Express Media, Inc. They don’t even deserve one star.

What they sent me was a completely different, tattered bag, worth at most a few cents! Avoid

I placed an order 4 weeks ago, & haven’t received any shipping updates for my order. Sent them an e-mail inquiry about my order with no response. I believe this is a fraud!! I’m contacting my bank today to report them, so I can get my money back.

I haven't heard anything about my order in over twenty days! It's fraud!