Thomas W.
Confused
I did not understand most of the process. So it was really difficult to follow what needed to be done.
Response from EquityprotectSep 22, 2025
Thank you for sharing your feedback. We’re sorry to hear that the process felt difficult to follow. Our goal is to make enrollment as clear and straightforward as possible, and we appreciate you bringing this to our attention. We’ll be reviewing our instructions to ensure they’re easier to understand, and our team is always available to walk you through each step personally. Please don’t hesitate to reach out... we’re here to help.


