Bonjour client, je suis vraiment désolé.
La plupart du temps, nous pouvons livrer nos colis à temps. Et nous exerçons ce métier depuis de nombreuses années. Faites-nous confiance.
Nous expédions de nombreux colis chaque jour, et nous pouvons rencontrer diverses situations, comme des pertes. Mais ne vous inquiétez pas, si le colis est perdu, nous le renverrons également et patienterons. Merci.
OF
Omar F.
I bought a new Liverpool shirt and I…
I bought a new Liverpool shirt and I ordered it in July 2024 and up to this day april 15 2025 it has not came please do not buy from this
AL
alfie
I would 100% not recommended buying…
I would 100% not recommended buying from this website, I put in my card info ONCE and when I was at footy practice I got charged with 40 pounds! Please do not buy from this website or you WILL be disappointed
AL
A L P.
Do not purchase, number peels of shirt off shirt after 3 weeks
Very disappointing customer service. The name on the back of the Man City shirt started to come off after two hand washes. I was told to glue it!
My son was being laughter at and bullied because he wasn't wearing a genuine top - children can be very cruel.
My emails are now being ignored and my last email has been returned as undeliverable as my email address has been blocked.
Emails are very blunt, obviously not English speaking, and they have no complaints procedure. No apology, simply four words in their reply email "you can glue it".
I certainly won't purchase again. They don't want to know when anything goes wrong, they just ignore and then block.
I understand I didn't buy genuine, however the attitude and lack of customer care is shocking.
Don't waste your money - the old saying is right, you buy cheap you buy twice!
MK
Michelle K.
I ordered several times from this…
I ordered several times from this company with no problem. This time I ordered and they got my money and said my payment had declined and will not send my items. The money clearly came out of my checking account so I was definitely scammed. Beware and do not order from this company!
SD
sandra D.
My order was dispatched never recieved…
My order was dispatched never recieved was told i would receive it and still nothing no refund or shirts sent over 20 emails. A joke no communication at all.
BP
Basilio P.
Prodotti non consegnati e nessun rimborso
Avevo già utilizzato questo sito in 2 precedenti occasioni e, salvo i tempi di consegna lunghissimi rispetto a quanto affermano (altro che 7 giorni: di media si parla di 20/25 giorni), le maglie sono arrivate e rispondevano alle aspettative.
Viste le precedenti esperienze, ordino 2 magliette e una tuta del Milan il 16/12/24.
L'ordine arriva l'8 gennaio del 2025 ma, con mia enorme sorpresa, con i seguenti problemi:
- manca la tuta
- le 2 maglie hanno un numero stampato sbagliato rispetto alla richiesta
Contatto il servizio clienti su WhatApp che mi risponde dicendo che la tuta non era più disponibile (quindi, sul sito le disponibilità in magazzino non sono aggiornate, quindi, ho pagato un prodotto non disponibile) e mi rispondono che mi faranno un coupon del valore della tuta.
Da quel momento, non succede nulla: zero coupon, zero risposte ai miei solleciti, nulla di nulla.
Anzi, ho avuto un'altra sorpresa: hanno usato la mia carta di credito per tentare di acquistare dei prodotti su siti online; per fortuna, la mia banca ha bloccato la transazione ritenendola una potenziale truffa.
Ho dovuto, quindi, annullare la carta e farmela rifare.
Mi sono preso una bella fregatura e, da quanto leggo, non sono il solo.
State alla larga da questo sito!
KR
Kristoffer
It's been over 45 days now and I…
It's been over 45 days now and I haven't received my order. Have tried to reach out to them multiple times to no avail. Really disappointed by this as I have bought jerseys from them with no problem in the past.
Shameful customer service. Will be contacting my credit card company to report this as fraud.