EricaA
Great Customer Service
There aren't many reviews for this company, I looked, I swear! I found this site while hunting for those Uggs Lomel boots my daughter wanted for Christmas. They were sold out everywhere! Except this animal-named site charging triple the price, and that sketchy resale/auction site with different sellers and mostly shipping from China – no way! Then I found Englin's Fine Footwear after days of searching. I was nervous, never heard of them. Turns out they're a local Indianapolis company. They had three sizes left; my daughter's an 8.5, but coworkers said to size down. They had an 8. I was so happy, I ordered them after agonizing over whether the site and shoes were legit. I opened them right away – real Uggs, perfect quality! But then I worried they'd be too small. Everything I searched said to size up, and they were sold out by this time! I emailed customer service, freaking out, asking if they'd get more. They weren't sure but said I could return them within 365 days. Christmas morning, they fit perfectly! She wore them all day, then all day again last weekend. She says they're super comfy, no sore feet. It's her first pair of Uggs, and I think she's hooked. Thanks, Englin's Fine Footwear, for saving my holiday and for the awesome customer service!