Brett
Buyer Beware
My wife decided to surprise me with the gift of these glasses, but unfortunately, she picked the wrong prescription. Enchroma was great about swapping the pair out for the correct type that I needed for my color blindness, and even convinced me to use my proper prescription, which of course increased the price greatly, but that was my choice. What I am upset about is that I use the glasses infrequently and have kept them safely in their case 90% of the time, but now, the frames are splitting all around the edges, essentially making them useless as the lenses are about to fall out after 2 years. These are not inexpensive glases, I went for the best and now I feel like I purchased frames from the dollar store. I wrote to the company and their response was “you are over the two year warranty but we will give you a 15% coupon on a new pair”…….really, is this all Enchroma is willing to do for their customer? I’ve bought cheap sunglasses for $10 that have lasted five or more years without splitting after WAY more usage. Very, very frustrated and disappointed considering how well I took care of them and how expensive they were. I will not be using that coupon! Buyer beware.




