Andreas T.
their support service is non-existent.
their support service is non-existent. too expensive. has looked it up and seems to only work on 30% of color blind people

Enchroma are an independent, Berkeley, California-based company that develops leading patented lens technology to improve the lives of people with color vision deficiency (color blindness). Invented by a Ph.D. glass scientist and UC Berkeley trained mathematician, EnChroma’s revolutionary color vision solutions combine the latest in color perception neuroscience and lens innovation to bring colorful possibilities to all. EnChroma received a SBIR grant from the National Institutes of Health (NIH) and earned the 2016 Tibbets Award from the U.S. Small Business Administration in recognition of the firm’s innovative impact on the human experience through technology. We offer a collection of color blind glasses for outdoor and indoor use in a range of modern styles for adults and kids 5+. The glasses are specifically designed for anomalous trichromats, helping those with deuteranomaly and protanomaly improve their color vision. Imagine you're listening to music, and some sounds are too loud and muddy, making it hard to hear all the different instruments clearly. An equalizer (EQ) on a stereo can turn down just those specific muddy sounds. This actually helps you hear the other instruments and details in the music much better. EnChroma lenses do something similar for color. For people with color blindness certain colors overlap and look confusingly alike. These lenses filter down very specific, narrow bits of light that cause this confusion. Discover our ground-breaking color blindness glasses engineered to bring vibrant color to your world. 60-Day Money Back Guarantee.Try EnChroma NowTake the Test Now
EnChroma (enchroma.com) has 484 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Andreas T.
their support service is non-existent. too expensive. has looked it up and seems to only work on 30% of color blind people
David A.
Purchased the glasses and didn't feel they made enought difference to justify the cost. Got a return label after only two emails (!) Returned and have DPD confirmation of delivery. No refund. Six emails and three calls (unanswered) later, still no refund. Now have to go through the hassle of making a claim via my credit card provider. Do not trust them!
Nial K.
Customer service non existent. Unreachable when the return of the product was requested. Have sent 5 emails and phoned several times without an acknowledgement of the emails and just get voicemail on the phones. Have emailed both their UK and US "support" addresses.
Victoria W.
If you are ordering from the UK you will be charged £25 for delivery and then have to pay 25% cost of your order at your door, which for me was an £85 kick in the metaphorical nuts. Oh and if you don't accept the package, you can't get a refund! So you just accept you have to pay over £100 for the physical delivery of a £270 product.... Great This has severely tainted my experience with Enchroma and their disregard for the end user. Enchroma, please put a rough calculation of what the real cost of delivery will be so your customers can make well informed choices!
Robert L.
I bought a pair of colour blind correcting glasses which did not get delivered. When I raised this with their customer service team they informed me that UPS had contacted me for additional payment and I told UPS that I wanted my $400 glasses destroyed. I have asked for more details and their customer service team have not answered any of my emails.