I agree with the other comments. First hour about Sam and not Elvis. Felt very let down as we had VIP tickets but did not feel like they understood the concept.Unorganised, miserable staff,, not worth the money and there is no recourse for such an appalling show which was approved by Graceland's. This was a birthday present but one I wish to forget. 20 minutes for a drink included with our ticket but nowhere to sit and enjoy it.
DC
Diane C.
Beyond terribel
This a con! DO NOT WASTE YOUR MONEY!!.
We went on Friday with our expectations reset…. We went knowing we’d been misled/misold and there would be no holograms, no VR and no ground breaking AI. But as we were a group, with 1 travelling from abroad, and the rest of us from across the country, we decided to make the best of it.
There is nothing I can really say that hasn’t already been said but here’s a couple of bits:
It was akin to a poor amateur dramatic farce you’d see for a tenner. There was nothing at all immersive about it. The ‘stars in their eyes’ doorway had us in stitches. The train journey…. It was nothing like a train!! And the time travel effects….. omg……really??
The acting was frantic, unintelligible half the time. we did feel extremely sorry for the acting team though, the scripts and sets are dreadful.
It has pretty much nothing to do with Elvis…. who cares (or even knew) about Sam Bell?? The video of the 68 special, and the sound quality, was dreadful too. The few bits of ai were abysmal.
We wasted our hard earned money on this debacle (yep, unfortunately we went vip so £180 a ticket but it’s not even worth the £80).
SAVE YOUR MONEY AND DO NOT BUY TICKETS! Support a local Elvis fan club branch or use the money to see the new Elvis film ‘Epic’ when it’s released…. or just keep it in your pocket, anything but visiting this travesty against Elvis’ legacy.
CR
Chrissie R.
Elvis was not in the building
I’m hoping this review helps save at least one person from making a bad choice! Myself along with friends purchased tickets to see the Elvis show last Friday evening. Being realistic we understood the king left the building decades ago so weren’t expecting a meet & Greet, but to celebrate his story and rejoice with some of his fabulous hits, In the words of Phoebe Buffay “ My eyes, my eyes!”.
After entering the building full of the hopes like a kid at a birthday party, what was to follow was far from exciting or even relevant.
Advertised as “ walking in Elvis’ blue suede shoes” felt more like walking on the sad soles of previous guests!
The sound system was not upto scratch and hard to comprehend what the actors were saying. In an attempt to remind the guests of what we were supposedly there for were badly pixelated photos of Elvis. With Artificial intelligence what it is and the ability to make a cat talk and sing they really could have done better.
To sum up this show, the staff looked like they had abandoned all hope, it’s hard to imagine this snowflake of a show will survive, it has wings but doesn’t have a prayer 🙏
MA
mark
Absolute disgrace …
We arrived at and were in the queue at are ticket time 13.45pm and were told we were too late the show had started we were told to return at 4pm . These were gifts did not see original email that says you have to arrive early. We were ushered into the 1st experience room where we sat for 35 minutes on what would be described as a dark very warm Railway carriage then an announcement there was a technical fault but they are now ready to start. We got through the painful start of the performance when someone appeared on the stage and said the actors will not comeback out due to some heckling I did here some laughing but not heckling and we were not involved. At this point we left the room as we were advised it was not to continue. We approached the staff for a manager and after sometime this young lady arrived and issued is with a small card to request a refund refusing to issue a refund at the show. No garuntee we will even get a refund. This was the worst experience we have ever had there was just talk of Elvis growing up and some video in the back ground from what we got to see. This show was a disgrace and the problems were not dealt with in any way the staff were clueless and said we can't do anything. They are taking peoples money very easily based on the great name of Elvis they should be ashamed. We want our money back we did not see a show or receive the experience they cancelled it !!!!
TG
Tracy G.
Absolute disappointment and waste of time and money!!!
Absolutely false advertising and waste of money!!!
Took advantage of Elvis fans…..
Between travel hotels and tickets it was money down the drain!
Please dont waste your money …
Your better off watching his life story on tv!
JC
Joanne C.
Would have given a zero if I could
Would have given a zero if I could.
Went on July 25th, felt like I was herded like cattle into the fist room , not having time to finish my drink, very crowded, couldn’t see the set or look around it, Elvis was locked in his dressing room, don’t fear, Sam Bell is here to tell Elvis story, on the train ( I fell asleep) still no Elvis, Hawaiian bar, a cut out of Elvis is there, more drinks no time to drink them, then the concert, a band, Elvis appears on a screen for 4 songs. And that’s it, a bar after, a female singer, singing a bit of Bryan Adam’s and a couple of Elvis songs and off she goes. No AI, no cutting edge show, a day to remember for all the wrong reasons.
Complain, get nowhere, it’s what was advertised. No it’s not. Back in oct 24, the CEO said it was completely different to what we saw, you can still view it on you tube!
Absolute disgrace. Elvis would be turning in his grave! Nothing to do with Elvis at all
KD
Katie D.
Nothing like advertised
This event was nothing like what was originally advertised! The production company have admitted to “a change in direction”, “pivoting” and deciding “not to try and recreate Elvis’ iconic performances”. I’m sorry but that’s what they originally advertised and sold tickets on the basis of!!! Now they’re refusing refunds despite a few thousand unhappy customers. The show is poor and there are so many other things in London I urge you to spend your money on. Also worth noting there are a handful of good reviews which I believe to be by influencers, staff and people with a connection to the show, please be wary.
NC
Nicola C.
Don’t waste your money!!
Don’t waste your money!!! I brought this for my husband as he loves Elvis but it was a complete flop and the whole show should be pulled. From the second you walk through the door it was all about money, eat and drink in the diner, walk through into another poor room and a photographer is waiting. We didn’t want a photo but you are near enough shuffled along and not given the choice. The set was poor and looked like something a junior school would produce at the end of term!! Limited chairs and bearing in mind there were quite a few older people there, wasn’t acceptable. And the last bit with the band, who would have been amazing in a different setting, we were pushed along to stand next to the stage where my husbands view was completely obstructed by a drum set, which was pulled out last minute. I could have watched Elvis on tv in the comfort of my living room, and wish I hadn’t spent £150 on 2 tickets!! After show was poor, staff look miserable and we left early as there was no atmosphere. Hardly any Elvis music all the way through, for a singing opportunity. I would have given it a 0 if that was an option. Sorry, this needs to be pulled before anyone else wastes a lot of precious money !!